Address: 17211 Hull Street Rd, Moseley, VA 23120, USA
“They have done work to the many vehicles we have owned and this business has been a mixed bag over the years, and a lot of the experiences were a reflection of the manager at the time. On most visits, the work was fantastic and we were very satisfied, but some visits we were left disappointed, for example, we had an AC job done on our truck, that ended in the fans being a mess, and took the job somewhere else to finish. Some of the managers were incredible and would come out and sit with you while you waited, and others would try to play chicken with you in the parking lot and stare you down (true story; it was extremely bizarre). The waiting room has always been very welcoming, but we usually just drop the vehicles off. Prices through the years have remained consistent and fair. I have never felt they exaggerated issues or tried to take advantage of us, so check marks for honesty and integrity. At times the staff has been very friendly and welcoming, other times they seemed distracted and annoyed. I believe that the character of the owners matter, and that character always show in responses to reviews. The Titan owners obviously care about their customers, and seem to always look for ways to improve their business. In the end, have become our second choice in auto care and we use them if our first choice is backed up. For someone looking for great basic care and honesty, you won’t go wrong here and will be satisfied. For the more challenging jobs, you may want to try someone different.”
Address: 17000 Hull Street Rd, Moseley, VA 23120, USA
“A couple weeks prior to my service date I dropped in to get a vehicle inspection, and was advised that an appointment would simplify the process as they were quite busy. I booked an appointment and when that time arrived i showed up. The experience was highly professional and completed ahead of schedule. While I was waiting I observed a service advisor interacting with an elderly woman explaining her car’s issues and the proposed fixes. They clearly and credibly explained the problems, proposed actions, and alternatives with no pitch to perform other iffy services. She happily accepted their proposal and I decided I would definitely become a regular customer because of their integrity and professionalism.”
Address: 18701 Hull Street Rd, Moseley, VA 23120, USA
“This is the best auto experience I've had. If you want honest reliable people with great prices and quality work give richie at diamond motors a call you'll be happy you did”
Address: 16922 Hull Street Rd, Moseley, VA 23120, USA
“I loved that they got me right in, and let me know about how long it would take. The waiting area is very comfortable and homey. They had no problem letting me bring in the parts that I bought online. And they charged me less than the estimate! The were honest and said it took them less time. I will go there again most definitely.”
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