| Category: | Health, |
|---|---|
| Address: | 1101 E Lake St, Brownfield, TX 79316, USA |
| Postal code: | 79316 |
| Phone: | (806) 637-7561 |
Every place from the best to the worst has it's bumps bruises. Things people dont like or approve of even agree with. I am a current resident here at Apex and I've been in about 4 to 5 other nursing homes the one thing Apex has above all else and keeps me here at Apex and that's the family. The staff basically adopts you and does iit for everyone. Through this Covid experience they are top notch always,making sure we are safe. The Dr Shebib who cares for the patients treats like we are his own family he is great. Admin Raymond and Haley our admin and Do work together and their doors are always open. Please if you have family bring them here to join our larger family.
My brother has been here two months and I’m extremely happy with the way he’s being taken care of. The staff have been helpful, professional and friendly. Raymond, Brittanay, Raquel, Forrest, Lee, Sandra, have all listen and communicated with me about my expectations and they do their very Best to accommodate my brother and myself with what my brother needs and I expect. My brother has gain weight and looks healthy. The nurses and aides have also been amazing in particular Sandra the nurse and Sandra and Angela the aides. I’ve read the bad reviews and I believe that this places has improved. I’m satisfied with the communication and how I can call whenever I want and speak with anyone about my brother’s care. I am at peace with my brother being here after the horrible experience at Whisperwood.
I walked in completely unexpected. I first saw a young CNA named Donna working and offering assistance behind the counter. She knew who everybody was and where they were. She informed me that Diana was on her lunch break,. but Penny would be glad to help. penny made me feel right at home, was polite, and hard working. All of the LVNs looked busy and active. I saw a Hispanic man watching the clients in the front yard, the whole place was buzzing, busy, and well kept. All staff was polite. Cynthia, an LVN was very gracious and had excellent customer service skills.