Address: 760 SW 19th St, Moore, OK 73160, USA
“The best shoe-shopping experience I’ve been hoping for for a long time. Marcus in the running shoe department was extremely genuine, and patient and wanted to make sure that I left the store with the shoes I wanted. I wish I have taken photos of how many pairs I’ve tried on but if I did, I’d made myself feel bad. I’m extremely picky when it comes to sports comfort, and this all started when I saw a medical professional wearing a pair of Saucony shoes which seemed very comfy. So I started my search experience online, but I didn’t want to purchase a pair of $200 shoes that couldn’t fit. I thought I could always try it in the store and then purchase it online, essentially it’s the same price. I didn’t realize that the store doesn’t have any extra sizes on the floor and you’ll have to socialize with the store associate to try something on. So I looked in the selection and tried to find the pair that looked like what I saw on the street. Marcus approached me while he was in his foot cast and asked if I wanted to try them on. In total, I’ve tried nine pairs and three styles because I needed 5, 5.5, and 6 due to my lack of experience with this brand. I’m pretty sure I’ve asked Marcus the same questions twice or three times because I was very confused with the colors, and styles and I felt bad that he ran back and forth in his foot cast. However, he was very patient and has given me his undivided attention. In the end, I thought, well Saucony doesn’t have any pretty designs because the logo is hideous. The customer service I received is above and beyond, and it’s better than some self-claimed luxury stand-alone stores, so I made the purchase and avoided online ordering. I looked around for a while and saw that Marcus was giving the same undivided attention to the customer who came after me. So I just want to ensure this experience is remembered and recognized. Great customer experience does make a difference in sales.”
Address: 2100 N Eastern Ave #3, Moore, OK 73160, USA
“Excellent coffee, great atmosphere! The bike side of this shop is awesome. Evan and Chad are really helpful, especially people just getting into cycling. Can’t recommend this place highly enough.”
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