Address: 4888 Adams Rd, Rochester, MI 48306, USA
“We always have great service grabbing a cup of coffee before grocery shopping. I love the Starbucks in LO too, but if you know LO's line is going to be long (time of day), stop inside and grab your latte quick at this location!”
Address: 4888 Adams Rd, Rochester, MI 48306, USA
“I have been a Kroger pharmacy customer for 36 years in Rochester and Oakland twp MI. I have always been tremendously happy with them-NO complaints EVER. Well today that changed with 2 people I had never spoken to before. Apparently They have started giving Covid shots sometime recently at the Oakland Twp store. My Dr called in a prescription on the automated line at 12;30. 2 hours later I called to see if it was ready. A man told me he never received it. I called my dr who spoke directly with this man who told him to call back and leave it on the automated line. I assume he was the pharmacist. My Dr said he had ALREADY done just that over 2 hours previously. The man told him ok - yes he had it-but he had been busy giving vaccines all day. I called back an hour after that and a woman told me they never got the call. I enlightened her on the actual facts and told her I had been lied to once and now she was doing the same thing!!!! Lo and behold- she told me oh- she found it and they were working on it. If they cannot handle the vaccines then you had better get them more help. I am stunned that I was lied to by two different people instead of just telling me they were very busy - which I have been told before- and my reaction was thanks for letting me know. Lying is inexcusable.”
Address: 4976 Adams Rd, Rochester, MI 48306, USA
“The quality of customer care is outstanding. They are all very personable and they care about you. Catherine and John are the best they helped my sister throughout the whole process and made it easy. I would definitely recommend these people to everyone!!! This is where I'm going to go when I get my hearing aids!”
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