Aqua Living Factory Outlets

I purchased a Dr Wellness X-10 spa. The hot tub we purchased is just as described. I do wish I would have done a little more research on what time of insulation would be used to build it. We are in Michigan and the manufacturer is in TN, I believe they built it for TN weather, and I should have went with a manufacturer that used more, and better quality insulation. We will have to remove the cabinet with the next drain and insulate it ourselves as it is costing an astronomical amount to run it in the winter months. The insulation used is simply a reflective foam sheet on the inside of the cabinet. The hoses are just bare and there is no other insulation.
Be prepared for some delivery challenges as well. With no dealer middleman things got pretty confused. I had a hot tub delivered by the delivery company they work with one late fall afternoon in a snow storm with no chemicals and no cover. You can imagine my anxiety over having my new tub fill with snow and water as temps dropped. Took a few days, but the man I worked with in sales ended up bringing the cover.
All in all I can’t give it a terrible review. I enjoy the tub immensely and it works just as it is supposed to.

Gary called us back anytime we had a question. Great customer service. His delivery guys were super friendly and did a great job setting up the hot tub.
I can't WAIT for it to get filled so I can use it. Thanks Aqua Living!

I was searching for a new hot tub and came across Aqua Living in Warren. I reached out and was welcomed to come and visit their Warren MI location. I met with Gary who quickly helped me choose a Dr. Wellness Spa that would fit perfectly in my location. I ordered the tub, and Gary was great! When my tub arrived at the Warren location (about 7 weeks later), Gary let me know and we set up a delivery time. I then was contacted by Mike who set up a delivery time to my home. Mike showed up promptly with our new tub. Mike was awesome and very accommodating. He was able to set the new tub right in place in our backyard with ease. Mike was very polite and followed up with us afterwards to make sure we were satisfied! I highly recommend Aqua Living in Warren MI for anyone in the market for a new spa! Thank you Gary & Mike!
Ron & Cathy
Belleville, MI

We found Aqua Living via a web search and visited the showroom. Gary was great and let us browse without any pressure. We were able to sit in several hot tubs and with his help discuss the features so we could decide. We purchased the Dr. Wellness G12 and love it! They delivered the wrong color cover and Gary was helpful and timely in correcting the issue. Both Gary and the customer service have been wonderful to work with.

Gary was a straight shooter, not trying to get me to buy unnecessary extras. He explained all of the options well and was even willing to take my calls after hours. I would definitely recommend getting a hot tub from here. Prices are way below everyone else and the warranty is better than most other companies.