Address: 10550 Jessup Blvd, Indianapolis, IN 46280, USA
“The staff here is great. And even more importantly, they do GREAT work! They are more than fair with pricing, and won’t rip you off like other body shops. They have earned my business. I will continue doing business here!”
Address: 4200 E 96th St, Indianapolis, IN 46240, USA
“From the moment I walked in the door, I was greeted by a nice young gentleman by the name of Josh. He made me feel like a very highly valued customer, found the perfect car for my family and I, and it was overall a painless transaction for me. They were fair in their negotiation and I feel a great deal was worked for both parties. I highly recommend this dealer - and highly recommend asking for Josh when you come in!”
Address: 4630 E 96th St, Indianapolis, IN 46240, USA
“First time dealing with Chrysler dealership. I pretty much already knew what I wanted from a lot of research, I'd done a test drive elsewhere so I didn't need a lot of hand holding, and I'd already searched inventory there so I new they had what I wanted. Sales guys recognized that I wasn't somebody they needed to 'convince' so they pretty much let to my own devices. Did a lease which was far easier paperwork wise than I expected. Only thing that really took awhile was waiting for the vehicle to get cleaned and readied. They put it somewhere we didn't know about so ended up waiting a bit longer than normal. In general, a very easy and comfortable experience. Update: Turned in my lease and got another from Tom O'Brien. Only real problem this time wasn't so much an issue with dealership, but problem in lack of inventory because of chip shortage, so had to 'settle' for interior color I wasn't as enthused about. Also, they really should upgrade to digital document signing like we can do over at Penske Honda. Nice not having to deal with all the paper. But otherwise, a decent experience.”
Address: 4630 E 96th St, Indianapolis, IN 46240, USA
“Very nice people, friendly. Even though I didn't prefer the vehicle we test drove, We'll stop in again as we keep looking.”
Address: 4180 E 96th St, Indianapolis, IN 46240, USA
“So, we just had the most awesome experience we could’ve ever hoped for. We were out test driving a 4 year old Fiat 500X with 85k miles from an independent car dealer when we experienced a vibration while the car was in drive and stopped. We called Napleton Fiat of Indianapolis and ask for service. We were connected to Jeff Bell and we explained our situation. He offered for us to bring the car into him immediately and he would do an inspection to let us know anything and everything that might be going on with that car. Jeff and his team completed a very detailed inspection and provided back a written report. The vibration turned out to be an engine mount that was beginning to fail. They also inspected almost everything you could think of including suspension, brakes, tires, linkage, etc. They could’ve very easily told us many of these things needed repaired or replaced and we would’ve believed them, but instead they verified that the car was in very good shape and worthy of consideration to purchase. Considering there was no future commitment or past loyalty on our part we are humbled by the attention and transparency afforded us. We did go back to the dealer and purchase the car. Napleton can count on our loyalty going forward as long as we have this car.”
Address: 4620 E 96th St, Indianapolis, IN 46240, USA
“RT and the Tom Wood Team made the car buying process as simple as possible. Great hospitality from all members while in the dealership. Although I believe the car buying process to be stressful regardless, the team attempted to make the purchasing process quick yet personable. Found my car that morning and drive off the lot by the early afternoon. Purchased car under the Kelly Blue Book value and the pictures online did not do any justice to how pristine the car actually was. Very satisfied with my purchase; I hope I am able to provide a follow up review a few years from now regarding its reliability.”
Address: 3742, 4620 E 96th St, Indianapolis, IN 46240, USA
“Had a great experience with Tom Wood Jaguar parts department. The staff was very friendly, very knowledgeable and made sure I had everything to properly fix my vehicle.”
Address: 4620 E 96th St, Indianapolis, IN 46240, USA
“I have had great experiences with Tom Wood Land Rover. The staff is always friendly, I still appreciate 'please and thank you'! Being a long-time Land Rover fan Tom Wood makes it even better.”
Address: 9727 Bauer Dr E, Indianapolis, IN 46280, USA
“I could never say enough nice things about Tom Wood collision. There's absolutely nothing to complain about. They take care of everything, they bend over backwards to make you happy, they clean your car so clean that it almost looks like it's brand new inside and out. I have used them twice in the last year, because people run into my car, and they were wonderful both times.”
Address: 3900 E 96th St, Indianapolis, IN 46240, USA
“We spend A LOT of money here, and i dont see much of the staff here, but one lady deserves 5 stars and a raise and she is the lady at the cashier desk. Elderly, i cant remember her name, but she is the NICEST and SWEETEST person ever! I love coming here and getting the parts we need for that girl right there!! Thank you and give her a raise!!”
Address: 4150 E 96th St, Indianapolis, IN 46240, USA
“Tim Walls was an amazing salesman. He was informative, patient and understanding to our needs. Going into our car purchase we were not sure of what car would be best for our family but we knew our budget. Tim allowed us to test drive several cars to help eliminate some off of our list. When we knew what we were looking for Tim helped us find exactly what we wanted while helping us stay within our budget. We spent hours at the dealership asking question after question. Tim was so patient throughout it all and answered every question while educating us on many nuances of car buying that we did not know. Thank you Tim for your patience and expertise. We love our new SUV!”
Address: 9700 Lakeshore Dr E # C, Indianapolis, IN 46280, USA
“Great parts and good prices. I purchased a Delco automotive battery for my car. They had the battery charged and ready to go. Good people to work with for parts for the car . Check them out sometime.”
Address: 9700 Lakeshore Dr E, Indianapolis, IN 46280, USA
“Quick and efficient with great prices!”
Address: 4140 E 96th St, Indianapolis, IN 46240, USA
“I had a great experience here. Everything was efficient. I did the estimate and then was about to drop my car off a couple days later. It was fixed in only a couple days and they were able to get the part for my car earlier than expected. Would recommend to others!”
Address: 4140 E 96th St, Indianapolis, IN 46240, USA
Address: 4140 E 96th St, Indianapolis, IN 46240, USA
“Penske Honda does a good job on my vehicle. I used to dread going because I felt like they are trying to sell me on services that I didn't need, but they have really changed. Now I feel like they are always honest with me, and I am comfortable talking to their service staff.”
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