Address: 1450 Mitchell Blvd, Schaumburg, IL 60193, USA
“I’m so glad I went to this store and met Lauren S.! She was with kind, patient, and impressively knowledgeable through every step of the process from design through to implementation. She helped me through design (which I’m not good at), answered ALL my questions, tracked my orders to make sure I got everything in, swap things for my when I changed my mind, and even answered technical installation questions at the end. She knows her stuff and it shows! She made me feel like her only customer, remembering me and my order across the several months of our project. Thank you Lauren for being the only easy and fun part of this project!”
Address: 1075 S Roselle Rd, Schaumburg, IL 60193, USA
“I want to recognize Marlon and Armando for the EXCELLENT, OUTSTANDING Customer service that I received from them today! I went to JC Licht to purchase paint for my kitchen cabinet. I was having a hard time picking colors. Marlon greeted me and was hands on to provide guidance and direction. He was very knowledgeable and was able to answer all my questions and concerns. I bought the paint home and realized that my colors were off, therefore, drove back to the store to see if he could darken it...but, I spilled the paint all over the floor and myself as I walked in to the store! Aww!!!! Armando immediately rushed in and gave me towels to wipe myself and showed me the bathroom to cleanup while he cleaned up the mess that I made. Anybody would be irritated by my error, but, instead, he was very reassuring and nice about it. He didn't make a fuss nor had an attitude. He told me that mistakes happen and am glad that i'm ok. In the meantime, Marlon told me that he would re-make my paint. WOW! I was blown away by their behavior and gestures! You would think that if somebody made a paint mess and then wanting to change the paint color, the employees would be irate, but, instead, they were so classy about the whole thing. I was truly impressed with how they handled this messy situation. I have total RESPECT for Marlon and Armando as individuals. Their attitude and behavior are something that all employees should modeled after. I highly recommend JC Licht store in Schaumburg to everybody as not only do they sell excellent Benjamin Moore paint, they also provide Excellent and Quality Customer Service! I praise them for their professionalism and treatment of customers! PS: i went home happily with my new set of paints and now my kitchen looks like a million bucks!”
Address: 821 E Nerge Rd, Roselle, IL 60172, USA
“Convenient, well stocked, friendly & helpful staff. Close parking and you don't have to walk a mile from one end of the store to the other.”
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