Address: 801 Orapax St, Norfolk, VA 23507, USA
“Tycon isnt my usual DME company but man do i wish they where. I had a decline in my health and due to my power assist and manual chair not being a safe or viable option I needed a folding power wheelchair. A quick google search on the Whill website pulled up tycon. I sent tycon an email and got an immediate response Catharine Z was "lucky" and i was put on her case load. I am. huge disability advocate and usually have to work twice as hard to get correspondence from people. This was NOT the case with Catherine she is one of the most helpful and sweet people i have come across. Often times i feel like just a paycheck but Catherine allowed me to feel like family. I was so shocked at how fast this was gone. On 1.6.2023 Catherine reached out to me and on 1.25.2023 the Whill F folding wheelchair was approved. I am mind blown. I typically have phone anxiety but Tycon Medical and Specifically Catherine have gone above and beyond to show me i am important and not just another pay check. 2.1.2023 - I want to add that we had I minor issue with shipping of my item and instead of leaving me without a chair on my upcoming trip to a doctor 4 hours away Catherine spent the day coming up with a solution in order to make sure I was able to get a loaner in the meantime. Most times you feel like you are just another customer / number / paycheck but Catherine called me with the most sincere apology I have ever heard and provided me an alternative. The loaner may not be my personal chair but I am beyond grateful for the hard work she put in Along with the other office staff to make my trip still possible. If you are on the fence about using a local DME vs a nationwide one don’t think twice and support a local DME. TYCON showed me I matter and that I will be forever grateful for. 2.9.2023 - Derek is always so kind any time I see him I need to go to the area where the shop is located but I was having a higher paying day so they offered to bring me the chair within probably an hour after I told him I was having a high-paying day Derek came, and he was so kind as always took the loaner chair that I had and left me with my personal chair. I’m so excited to have my version of my chair although the loaner was amazing as well. Honestly everybody inside this company has been nothing but amazing shout out to Derek and Catherine.”
Address: 615 Claremont Ave, Norfolk, VA 23507, USA
“Great place to workout. Everyone there is in here for one goal bettering themselves and getting-it-done.”
Address: 1313 Redgate Ave, Norfolk, VA 23507, USA
“My granddaughter is in to soccer in a big way and has been working with Lacey to strengthen her kick. I see a huge improvement in the power behind her kicks and the distance.”
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