Michelle Benson-Dumas - State Farm Insurance Agent

I have been a client of Michelle for years. I can reach out to her or Charlene at any time with any question. They are both knowledgeable and helpful. Thank goodness for them and their patience and impeccable customer service. I think everyone should use the services by State Farm Michelle Benson-Dumas from auto, home, life insurance etc you won’t be disappointed

I love working with the staff! No matter when I call the office or who I speak with, each and every one is very friendly, courteous, professional. I get the assistance I need within minutes of my call. I feel as if they know me personally even when I don’t call very often. I would highly recommend working with Michelle Benson and her staff. They are all so phenomenal!

Michelle has been in the insurance business for a long time. She is very knowledgeable about the industry and is able to explain life insurance so the average person can understand. She also has a welcoming team.

Charlene was great! Very professional & very helpful. Answered all of my questions and helped me get the best rate possible. She saved me so much! Highly recommend using her as an agent!

I completed an insurance quote on the main State Farm website. I was given a few options of agents in my area and chose Michelle Benson-Dumas. Shortly after selecting her as my agent I was contacted via text by Charlene asking when would be a good time for me to be contacted. This was at 8:22 p.m. The next morning I replied with a good time/phone number just before 8 a.m. and received a response within an hour. Charlene was quick to respond via text and did not harass me about getting the quote done like some agencies send multiple emails and phone calls. I spoke to her on my own time. She was very pleasant to speak with. She was very patient with answering all of my questions and understood that I had a lot of different things going on with being in the middle of a move too.She kept me abreast as she completed the process and asked me when would be a convenient time for me to make the first payment for auto insurance as I was making arrangements a month before my renewal with another agency. I loved the flexibility! State Farm offered me an extremely great rate and it was just what I needed with current inflation times! Thank you! :)