Address: 5712 SW Green Oaks Blvd, Arlington, TX 76017, USA
“Owner has an impeccable memory and we continue to refer our friends/family to this location?”
Address: 3460, 3601 SW Green Oaks Blvd #101, Arlington, TX 76017, USA
“I am a small business advisor. When I was studying models of excellent customer service to advise small businesses, I read about Nordstrom. The luxury department store Nordstrom once took back a set of snow tires to keep a customer happy … and they don’t even sell snow tires. (Google “Nordstrom tire return”) My “Nordstrom Moment” happened yesterday with Lone Star Cleaners (3601 SW Green Oaks Blvd #101, Arlington, TX 76017). I recently moved to the neighborhood. I started using Lone Star Cleaners. The collar and cuffs on my dress shirts require special attention. The times I used Lone Star, my dress shirts always came back perfect. So, when I went to my closet to wear a particular dress shirt, I immediately noticed that the collar and cuffs on this shirt had not been given the attention that I had come to expect from Lone Star. I returned two shirts to Lone Star Cleaners. The owner immediately said: “We will redo them – no charge.” I thanked him, and as I was walking out, the owner said without making it a big deal but just to let me know: “These are not my tags – I did not do these shirts.” After I overcame my extreme embarrassment, I apologized and offered to pay for the redo. (Recall that these are times when cleaners are struggling – every dollar matters.) The owner said again: “We will redo them – no charge.” I pray that this review brings more value than the lost cash from the two shirts that the owner did not accept for the redo. Thank you Lone Star Cleaners (3601 SW Green Oaks Blvd #101, Arlington, TX 76017) for the opportunity to experience a “Nordstrom Moment.” You have converted me from a satisfied customer to a loyal customer. [I case the reader is wondering, Lone Star Cleaners is NOT my client. I have no ulterior motive. I simply want to acknowledge a job well done; customer service superiorly delivered.] Sincerely, Cle Royal Business Advisor, Tarrant Small Business Development Center”
Address: 3302 Westgrove Dr, Arlington, TX 76001, USA
“On time. Affordable. Intelligent. Will use yearly!”
Address: 5081 Little Rd #103, Arlington, TX 76017, USA
“I have been using this cleaners for 16 years. They are the best in this area!!”
Address: 5115 Little Rd, Arlington, TX 76017, USA
“Very basic. Clean facility. I found that some of the double washers do not have enough water pressure therefore didn't fill properly. Still got clean clothes though.”
Address: 4720 W Sublett Rd # 100, Arlington, TX 76017, USA
“GREAT PLACE TO TAKE YOUR CLOTHES!”
Address: 5115 Little Rd, Arlington, TX 76017, USA
“My number one cleaners for the past seven years. Never lost or damaged any of my clothing, pillows, or comforters!!”
Address: 5350 Park Springs Blvd, Arlington, TX 76001, USA
“Timely and quality service.”
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