Address: 2100 E NASA Pkwy, Seabrook, TX 77586, USA
“UPDATE 8/23/22: Joseph has kindly reached out through both email and text to clear the problem, which may have been a technical error with either of our emails that prevented me from receiving communications. I appreciate the timely service I was given even upon leaving, and would come back again if given the chance. Thank you for your business! 8/22/22: Texas Flex as a location has a great selection of equipment in the amount of real estate that it has. I would call this one of my favorite gyms, but my customer service experience has been a bit lackluster. When I first signed up online, I wasn't given clear onboarding instructions. I couldn't find staff hours anywhere online to check when I could pick up my key fob and had to reach out and wait for a response - I feel like info like this should be included in some kind of onboarding details. To avoid any gaps in communication. Fast forward to present day, I've emailed to cancel my membership due to external reasons, and have been waiting for almost a week now. I provided my cancellation info via email, exactly as someone from front desk had instructed me to. I haven't gotten a clear response as to where in the cancellation process they are at even after sending follow-up emails. It's almost the end of the month and I'm concerned that I could potentially charged for the upcoming month if it doesn't get cancelled on time. Texas Flex, I really want to give you the stars you deserve because I really did love this gym in the short time I worked out there. I just wish there was more efficient communication and more information available online to avoid further confusion.”
Address: 2900 E NASA Pkwy suite 160, Seabrook, TX 77586, USA
“This is my home away from home. I love every aspect about this gym. The amazing staff, friendly members and great equipment, coupled with the 24/7 access. the positive vibe here is sure to make you feel right at home every time! I always leave having an awesome work out every day!”
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