Address: 101 Northgate Dr, Waxahachie, TX 75165, USA
“I can't say enough about how much I love this bank. I used to bank with "Major Chain" bank and felt like just a number. This bank has a personal touch and is very accessible. It reminds me of the service we used to get "back in the day". I just completed a mortgage with Yolanda and it was the best process I've ever dealt with in the home finance industry. This place is a bank you can call home. That really says it all, First Financial is the bank you can call home and be treated like family. Edit: 4/4/24 I came back to post a review and realized that I've already sang these peoples praises on a previous review. But here I am again, after several years of doing business with them, wanting to make another review of how great they've been to work with. I've bought a house, multiple cars both business and personal, and they continue to be the most accessible and easiest bank I've ever seen. Great leadership at this bank, Russell is the absolute best!!”
Address: 220 E US 287, Midlothian, TX 76065, USA
“Customer service needs a lot of improvement. When asking a question, they won't let you complete what you are asking about before telling you no. Branch bank president, reached out to me and we were able to resolve the issues that were occurring. I am thankful that she reached out to find a solution.”
Address: 100 N Main St, Maypearl, TX 76064, USA
“I want to say Angela Gibson and Katie Evans have been a pleasure to work with. They helped me refinance my land loan and everything was so easy and quick. Communication was great and couldn't have been any better. 5 star service all the way.”
Address: 401 Ferris Ave, Waxahachie, TX 75165, USA
“Shelia was amazing in helping me with an issue, several phone calls and different departments to help and finally got everything done. This location each time I call has been nothing but amazing. Thank you and keep doing what you are doing. This office has helped me out so much.”
Address: 909 S Clay St, Ennis, TX 75119, USA
“First state bank has bent over backwards to accommodate us and our business. They have been the most faithful business partners we could have ever asked for. We may not even still be in business had it not been for them. We tried a few other local banks, but First State gave us the personal, small town; face to face; know every one in the bank’s name feeling we were looking for. So often if I an issue I can send a quick email right to the person in charge of my issue and have a response back immediately. Or pick up the phone and be speaking to a human who answered my question after the first ring… How many banks can you say that about anymore? We are eternally grateful for First State Bank! We cannot recommend them highly enough!”
Address: 815 W Ennis Ave, Ennis, TX 75119, USA
“Casey Sloan provided excellent loan services and effectively communicated throughout the process every step of the way. As always, great customer service by ESB and highly recommend them for your banking and mortgage/loan services.”
Address: 1431 S Midlothian Pkwy, Midlothian, TX 76065, USA
“They are very professional and Natlie is great in opening up accounts and other information”
Address: 1200 N Hwy 77, Waxahachie, TX 75165, USA
“Local branch employees are exceptional and knowledgeable. Great customer service. Main bank in Killeen is IMPOSSIBLE to contact or get ANY human on the telephone. Minimum wait time on phone 15 min. if your lucky.”
Address: 104 Broadhead Rd, Waxahachie, TX 75165, USA
“This is a great bank. The customer service is Great. Always nice to you at drive thru and the office. They close a 3 and i called and told them i woild not be there till about 315 and they told me to call when i get there and they would let me in so i could do some paper work with them. No issues here im not sure if these bad reviews are real or people got the wrong bank. I highly recommend them. Even got my cousins and sister on here because of the customer service.”
Address: 100 E Main St, Italy, TX 76651, USA
“Excellent knowledgeable and very helpful extremely patient Courteous love this bank and Mike is always there to help me with any banking issue ABig THANK YOU 2ALL OF THE STAFF”
Address: 1045 I-45, Palmer, TX 75152, USA
“My husband (Roy)and I will highly recommend this bank.Everyone is so helpful and friendly.Definitely 5 star 👋👍”
Address: 820 Ferris Ave, Waxahachie, TX 75165, USA
“Absolutely the best bank for BUSINESS customers. Give them a try.”
Address: 102 Harris Ave, Red Oak, TX 75154, USA
“I’ve always had a great service banking at this location. For my daily routines, the staff always give it their best to get me in and out in no time!”
Address: 1045 N Fwy Service Rd, Palmer, TX 75152, USA
Address: 1490 E Main St, Midlothian, TX 76065, USA
“Took my daughter in to open an account. Spoke with Kristalyn. My kid is a 20 year old college kid who just had her entire saving stolen at another bank. We spoke at length with Kristalyn about security and accounts. She was amazing. This is a great bank with great people. Super friendly”
Address: 36 Galway Dr, Hazlet, NJ 07730, USA
“EDIT* After calling and speaking to the branch manager, Belinda, my visits to the bank have greatly improved. Thank you. I am glad that I reached out and got this issue resolved. Every time I am in that bank my day is ruined. When I am walking up to the counter I automatically dread the encounter.”
Address: 1712 W Anklam Rd #101, Tucson, AZ 85745, USA
“My mom had a very complicated course of knee problems and Dr was wonderful surgically and also very caring.highly reccomended”
Address: 830 Neck Rd, Palmer, TX 75152, USA
“I've been a customer of this bank since my smaller bank merged with them years ago. When it comes to banks, there's not a ton of difference - it's about the branch you go to and the customer service they provide. Well, this team is the bee's knees. They have changed out employees over time, but many have been there a while. It says something when you see the same faces ever time you visit. I'd definitely recommend this branch and this bank.”
Address: 22150 Coolidge Hwy, Oak Park, MI 48237, USA
“Rana is the best sales lady, I got a phone and she gave me a free case. Such a sweet young lady transferred everything for me. I love the glory too. One stop shop for me”
Address: 2130 E Dupont Rd, Fort Wayne, IN 46825, USA
“Love this store! Drove from Waxahachie because I heard great things about how clean and stocked it is. Will definitely make the 20 min drive to go there!”
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