Address: 213 TX-342 #205, Red Oak, TX 75154, USA
“10 months ago we had a hail storm. A week later there was a knock at my door from a roofer. That roofing company said that I had hail damage, and suggested that I file a claim. I did so, and the adjuster came out. While the insurance said that I had damage on my fence, vents, and gutters it did not touch my shingles. After the insurance cut me a check, and that roofer realized the roof would not be getting replaced, I never saw them again. About a month later I had a knock on my door again by another company. At this point, three of my neighbors had gotten new roofs, and they were in the neighborhood. I explained to them my situation with my claim. They assured me that I did in fact have hail damage, and they could get it taken care of. State Farm came back out and inspected again. This time they found more damage, but still not enough to replace my roof. This second company suggested I used a third-party company (suggested by them) that would come out and fight this with the insurance company. I was told not to worry about the bill from the third-party company, that they would cover it. I later found out that I was responsible for that bill. That process involved multiple inspections, engineers, and eventually an “umpire” coming out. While they did find more damage, they still did not cover replacing the roof. At this point, I had really just given up on getting a new roof. I joked with my neighbors that I was “the only kid on my block without a new roof”. One evening there was a knock on my door from Jon. He again went through everything I had really already heard before. I explained to him about my claim and everything that I have been through with this roof. He assured me that he would work with the insurance and that he would get me a new roof. I didn’t believe him given my past with this roof, but at this point, I had nothing really to lose. After spending months working with multiple companies, insurance, engineers, adjusters, etc., Jon was able to deliver on his promise. Not only that, from start to finish working with Jon I had a new roof in a little over a month. I’m sitting here today with a new roof on my house, and it looks amazing. The crew cleaned up my yard after, showed up when they said they would, and even finished sooner than expected that day.”
Address: 301 TX-342, Red Oak, TX 75154, USA
“These guys are awesome! I would recommend them to anyone. They took the time to walk me through the whole process, educate me on what I needed to know, handled all the insurance paperwork, and best of all they beat all the other quotes I had. I am so thankful I finally found a good company that does what they promise. If I ever need anything for my house again I am going straight back to them.”
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