Address: 1610 Wilmington West Chester Pike, Chadds Ford, PA 19317, USA
“Bought a brand new 2022 ford edge at garnet ford recently traded in a 2010 ford edge the guys at garnet were so easy to deal with. Vincent gori our sales guy was so professional gave us the test drive first then ran all the numbers with lease and finance side by side all before he ran my gf credit. We opt to buy on a 6 year loan Vince stayed a hour past close to finish the deal I'll never goto another ford dealer again. I bought my first truck from murphy 😬 sorry when I'm ready to buy my next truck ill be at garnet that's a fact. Thank you Vince and garnet ford it was a real pleasure you guys are awesome.”
Address: 1620 Wilmington Pike, West Chester, PA 19382, USA
“8/29 UPDATE: updated to 5/5 Stars... Tim (Service Manager) and Brandon (Service Advisor) went above and beyond to address the issue initially mentioned. Initial message was never relayed. They offered a pretty big discount on my most recent service to compensate for the previous mistake, and stood by their word when it came time to check out. They even offered me a loaner car to use for free while my car had major work done (We had a trip planned and only have one vehicle). Highly recommend this dealership because of their professionalism & genuine concern for the customer. Tim & Brandon are fantastic and I've been going to them for years! 8/22: Garnet Volkswagen has had most of my business in the past, but they scratched up the paint on my custom wheels and never called me back to discuss. Not sure if the message was ever relayed to the Service Manager. I will continue going to Garnet VW because they have made things right in the past, but this is unacceptable. I will be calling again to discuss & see how this can get worked out. I offered to send photos, but no response or call back. Please reach out to resolve this.”
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