Address: 390 Schuylkill Rd, Phoenixville, PA 19460, USA
“I have edited this review, as they have completely worked on timing, accuracy and changed out their dead weight in staff. Always have loved DD, I would totally recommend this place now!! Former review: This location is THE WORST! They literally need to wipe out their staff and hire an all new one. Not only are they slow, but they get the order wrong 99% of the time. We actually place bets at work to see who’s order will get messed up and unfortunately it’s usually more than one of us. They’re always goofing off in the drive through, they also ask you “is that it?” After every single item you order, so unprofessional in every way. Today for example, they used cream instead of skim milk in one of our iced coffees, didn’t give us straws for any of our drinks, and after asking for extra butter on a bagel, have one side that is almost entirely dry. This is every time. We got a wake up wrap once instead of a Boston cream donut, they consistently mess up the coffee orders. I’m not one to complain but I’ve had enough of this place. We love Dunkins products, just need to get their staff under control in this location.”
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