Address: 1804 Holt Rd, Cary, NC 27519, USA
“Pricing is phenomenal compared to other storage facilities. Steve and his associates are incredibly helpful and always a joy to see. I have my boat, RV and storage locker on premises and never had any issues.”
Address: 409 Loop Rd, Garner, NC 27529, USA
“Nice little out-of-the-way spot. Rented a 5x10, got a good deal. Space was clean and easy to get to.”
Address: 3628 Tryon Rd, Raleigh, NC 27606, USA
“Kenya was extremely professional and patient with me since I had no idea what I needed. She alone deserves 5 stars. The facility is clean and secure. I don’t worry about being here first thing in the AM or after dark on my own and you will not find better pricing anywhere. 5 stars all around.”
Address: 2222 Zebulon Rd, Zebulon, NC 27597, USA
“My husband and I are very happy to have found an excellent location for our motor home, we talked to Ms. Beth and she was so helpful with our questions and finding us the perfect space to park in this facility. We are delighted with the wonderful experience at Zebulon Outdoor Storage.”
Address: 360 Spectrum Dr #120, Knightdale, NC 27545, USA
“Impressed with the facility and lots of room to manouvre. Parked for overnight and was checked in an hour before my appointment. Very smooth in and out. Good job keep it up.”
Address: 4204 Capital Blvd, Raleigh, NC 27604, USA
“Very friendly, easy to work with. We were arriving in the evening on a Saturday from out of state, and they stayed past normal hours to get us checked in after we experienced some unexpected delays. Also worked with us on making sure we had storage for both boxes and a boat. The location is very secure and prices are very reasonable. Definitely recommended.”
Address: 3410 Middle Branch Rd, Raleigh, NC 27610, USA
“Great parking spaces for all sized vehicles! Call the local call center for assistance reserving a space. Jordan was very helpful in finding me the best deal. First month rent free promotion is running on all spaces right now too. Great service.”
Address: 5508 Otters Run Ct, Raleigh, NC 27609, USA
“I have been very satisfied with Albert at North Raleigh personal storage. Originally I had to move from another state to here, so I put things in storage. Albert made the process simple for me with no issues. Another thing worth noting is that with the company having Sean Albert onsite it actually makes me feel better. Sean Albert noticed someone different was at my unit one time. He just alerted me via text. I had forgot my buddy was going by my unit that day. So all was good. But the fact that Sean Albert cared enough to alert me speaks volumes! You cant get this type of service from automated services. Im not saying they do this for everyone, but Im thankful that Sean Albert was there onsite and let me know. This is reason alone for me to choose this location and Sean Albert for storing my items because he really does care about the customer experience. Im a business person myself so i truly appreciate when a business goes the extra mile for its customers. Thanks Sean Albert and personal storage!”
Address: 118 International Dr, Morrisville, NC 27560, USA
“Super grateful the hard work their team put in this holiday season 2015. I ordered my item #116104 on like Thursday the week before Christmas. It was an engraved and personalized item, and it wasn't supposed to come in until after Christmas. I called the support team, and they insured me that everyone was working over time to get all items ordered to their destinations before Christmas. I got my Brass "Pirate" leather wrapped telescope, personalized and all, on the Tuesday before Christmas on Thursday. Great turnover time! My Procrastination became their team's burden, and they shined! It looked awesome and I really liked it. My Father liked it too! Wonderful customer service.”
Address: 2337 US-70, Garner, NC 27529, USA
“My family moved from Los Angeles, CA to Raleigh, NC. We rented one (8x16) container. Here was our experience: Pros: Customer service was exceptional every step of the way through this process. We were probably very difficult customers because after making our reservations and setting up all of our delivery/pick up dates, we had a death in the family and had to change everything at the last minute. We never had any challenges with making the changes and every time our unit arrived when scheduled. Every customer service rep we spoke to was polite and helpful along the way. We actually had the unit delivered to our CA house, then sent to local storage in CA, then delivered back to our CA house, then transported cross country, then sent to storage in our new state NC, then delivered to our new NC house and final destination-WOW we were complicated!! Pricing was reasonable. Moving is expensive no matter what. I did my research and they weren't the cheapest, but I had two other friends use this company in 2020 for cross country moves and I knew that they were priced fair and the service justified the pricing too. Cross-country Delivery. We were given a 7-10 business day delivery window for the unit. I called on the 6th business day just to get an updated of when they expected to arrive and turned out they were arriving that very day! We were thrilled to have access to our belongings even earlier than planned. I do feel that many of the scheduling complaints I read could have been avoided. Moving is a logistical challenge and I think it's my responsibility to double check each step along the way. I always confirmed with the company at least 48 hours before the pick-up, I triple checked the schedule for the cross country trip and I called the before day of expected arrival. By taking that initiative, I was always confident that everything was going according to plan and the company met our expectations 100% of the time. Cons: Weight Limits: this is one area that is really unclear during the sales process and could potentially result in expensive changes needing to be made. The unit itself when empty is 2,000lbs. You are allowed to add an additional 6,000 lbs into the unit to reach a total of 8,000lbs. If you exceed that amount the first issue is that the companies trucks can't safely lift the unit onto their flatbeds. That puts the driver and your possessions at risk. Secondly, if the truck is able to lift your unit, there will be additional weight fees associated. Keep in mind the company will ultimately have to pay fees themselves for carrying the additional weight when they go through mandatory weigh stations along the highways so it's fair that the cost gets past along to us the customer. The biggest challenge is that there is simply no way of knowing how heavy your unit is until it's being lifted. There is actually a scale on the back of the truck, so feel free to ask to see the actual weight when raised. Best way to guestimate is the sales person describes the unit holding a standard amount of space and then they breakdown what should be able to fit. Don't jam pack your unit with heavy furniture then act surprised when it weighs over. Overall I would definitely recommend this company and use them again! Good luck”
Address: 6917 NC-55, Fuquay-Varina, NC 27526, USA
“Booked on line last week for a move from out of state next month. In town for a quick visit this weekend and stopped by to visit facility. Very clean and Katherine ( and other gentleman on duty) were nice, polite, and helpful. Katherine was also very friendly and provided helpful answers to my questions to help me decide what i needed when I was shopping around for a storage facility and called. So far so good. Trust they will remain 5 star over the coming months. Stay tuned.”
Address: 331 Tryon Rd, Raleigh, NC 27603, USA
“The staff here is wonderful especially Geoffrey. He is always extremely helpful and always pleasant when you come into the office... all the guys that work here are great and whatever they get paid it definitely isn't enough”
Address: 10802 Chapel Hill Rd, Morrisville, NC 27560, USA
“Raised my rent less than 6months into my storing there. Meanwhile I stored with U-HAUL two year before they raised my rent. I’d go somewhere else. UPDATE: After speaking with one of their representatives and expressing my dissatisfaction, I received a rent decrease without my asking for it. I’m adding 3 stars for their conflict resolution abilities.”
Address: 4920 Capital Blvd, Raleigh, NC 27616, USA
“Ebony was an awesome help or me today!!! She made sure I got exactly what I was looking for and provided Great/ Outstanding customer service. I would recommend customers to go to her 😆”
Address: 200 Innovation Ave, Morrisville, NC 27560, USA
“Great experience with Summer, Ryan, and Alex.. they had great customer service and got their client in and out on a daily basis...”
Address: 1216 Farm Rd, Raleigh, NC 27603, USA
“So far, great. Service is fast polite. Family business very close and price for 120sqft, $75 is incredible. Was able to fit everything I needed and have space too around.”
Address: 3208 Spottswood St #101, Raleigh, NC 27615, USA
“Family Movers Express Did an outstanding job on 20 February 2023 Chris & William Did an excellent & Carful Job moving my stuff to Storage. When it’s time to get my stuff out of storage I will definitely ask for them.”
Address: 4851 Wendell Blvd, Wendell, NC 27591, USA
“Super easy and affordable - booked a unit myself on their website and got my lease and gate code within a few minutes”
Address: 1404 W Academy St, Fuquay-Varina, NC 27526, USA
“After moving to Holly Spring I was in need of a a secure location to store my trailer. I was referred to Scoops by another facility. I placed a call to find out if they had availability. I was pleasantly surprised to reach the owner, who answered all of my questions. I was able to secure the spot and move in the same day. Super easy, super fast and excellent service. I ended up selling the trailer several months later. I again reached out to management to inform them that I was no longer in need of the space. They made the move out as easy as the move in. If you’re looking for outside storage I highly recommend Scoops. Sincerely, John Hocking”
Address: 10900 World Trade Blvd, Raleigh, NC 27617, USA
“I've worked here for over two years now and have never been happier with a job. They treat you as a person not a truck number. They ask your opinion on what they can do to improve their ability to make it a better working environment.”
Address: 4121 Commodity Pkwy, Raleigh, NC 27610, USA
“I went there on 11-11-22 to pay for my storage for the first time. A lady by the name Ms. Linda help me that day. I just want to say she was very nice and helpful. The storages there are in excellent condition. I recommend this place to be a excellent storage place to keep your belongings.”
Address: 2828 Industrial Dr, Raleigh, NC 27609, USA
“David’s team from Miracle Movers of Raleigh helped us move from our house of 17 years to a new home across town. Our old house had three floors, some monster heavy furniture including a 600lb chest and a piano, and a garage full of heavy machine tools. The entire crew was quick, clever, courteous and extremely careful with our belongings and both houses. A few problems presented themselves with some of the larger items and yet David’s team of professionals always had a solution. If you get this team to help you move, you will not be disappointed. I’d give these guys 6 stars!!”
Address: 6017 NC-55, Fuquay-Varina, NC 27526, USA
“Mr. James has worked there 34 yrs. 32 with one owner and 2 with the new one. That speaks volumes. Great service. Definitely recommended”
Address: 9500 Capital Blvd, Wake Forest, NC 27587, USA
“Great storage facility. I’ve used other locations and they steadily raised the prices animal every two months. This location keeps their prices steady, keeps your storage unit safe, and I’ve always experienced great customer service. This location is family owned and has convenient hours to access your storage unit especially if you’re a busy professional or own a local business that needs to access the storage unit to take care of a job.”
Address: 1260 Partin Rd, Raleigh, NC 27610, USA
“Went to pick up auction items from estate sale company. Not usual part of town but google maps did fine. Very nice facility. Air conditioned unit, welcomed that day! Well maintained. Easy in out. Plenty of parking driving space.”
Address: 7504 Precision Dr, Raleigh, NC 27617, USA
“Fritos covered in Flamin' Hot spice...Best idea, Ever!”
Address: 1709 N Main St, Fuquay-Varina, NC 27526, USA
“We’ve had a unit since 2014 and have never had a problem. Customer service department has always been professional and efficient. We would recommend AAA Self Storage of FV to anyone looking for a good storage.”
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