Address: 1020 Shoppes At Midway Dr, Knightdale, NC 27545, USA
“For nearly 50 years we have used the offerings of Home Depots service, supplies and advice needed for our fixer upper and various new builds In Illinois, the Upper Peninsula and current in North Carolina. Here we have used the stores located in Garner and Knightdale. All was well until we purchased some appliances and was offered a discount on the purchase if we acquired their credit card. It offered a $100 gift card which came after the due date and was actually a varied gift card, that being a $25 gift card, or a $50 gift card or a $100 gift card depending on the value of your purchased cost. Besides this misrepresentation, while we waited for payment notification we incurred a late payment notice when no notice was ever sent. Contacting the credit department we had this late fee removed and we were told that additional payments needed to be made on line, and they blamed the store employee for misstating the manner of used of the credit card. Our purchase is done as we now wait for delivery. Of delivery, we made a purchase in February and was advised that it’s delivery was to be the first of March. The delay as others have been associated with this ongoing pandemic. Of the delivery date, we gave instructions and waited. As we waited, we saw the delivery truck pass our subdivision to then get a call that he missed the turn. When told to just turn around, we received a follow up call that the truck was on our street but could not locate our address. A text message was received from the delivery service stating that if delivery was not made within 10 minutes the driver was directed to precede to his next stop. A second delivery date was made to were only received one of the two items purchased and was advised that they could not find this other purchase. We were later informed that our appliance was damaged as we would be contacted by the manufacture for its replacement now scheduled for the first week in April. If you are considering using Home Depot’s credit card and service you have been warned.”
Address: 1201 Mammoth Dr, Knightdale, NC 27545, USA
“Major props to Candace at the Knightdale Tractor Supply!! We had an exchange to make from an online order, but they didn't carry the item in the store. The sale on the item ended and we would have been stuck returning the sale item and re-purchasing a replacement at full price at a significant difference. She, together with TS customer service on the phone, worked out a solution in which we were able to reorder at the expired sale price. Candace worked this all out with a line of customers needing her attention on deliveries. I never write these kinds of posts, but it was such a great experience I felt should be shared.”
Address: 5200 Trademark Drive # 102, Raleigh, NC 27610, USA
Address: 440 Civic Blvd, Raleigh, NC 27610, USA
“Difficult to find someone on the sales floor, but the guys in the pick up area/bay were great. Very friendly and quick with getting materials cut and in the truck”
Address: 4205 Poole Rd, Raleigh, NC 27610, USA
“Danny & Craig both in the hot, fiery sun, fixed my broken concession trailer window lock. I mean these guys were courteous and eager to get me rolling again, even as sweat poured down their faces. These guys are heroes.”
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