Central Bank

Great customer service and happy faces! Love the people here

Personnel are courteous and attentive. They even waived a cashier check processing fee when I had to get a new one after a business deal fell through. They also work quick I spent 15 minutes here to get my business done. Excellent customer service and friendly. Thanks again.

Always a great place to go in to do your banking business. Everyone is always upbeat and very nice to the customers. Taylor does a great job with her employees. This should be the Bank that you chose to take care of all your assets. Treat Yourself to their exceptional service.

Taylor, Gayle, Loren always take excellent care of me and my business! Go see these ladies and you’ll be very please with the experience at central bank North O’fallon location!

Taylor Reeves is such a blessing to have working here! I hadn’t spoke with her in almost a year and as soon as she answered the phone and I stated my name, she knew exactly who I was and said, I haven’t seen you in awhile! Her knowledge and expertise has helped my family and I financially SOO since switching to this location. Recently, I was scammed out of 1,000 bucks through an online paying app and Taylor got right on it. She made sure to complete every step and eased my worry tremendously. Resulting from her quick action, I was able to get to my money back. The company of the app actually sent me an email stating that the refund was NOT typical and not on them. Due to the bank’s (Taylor’s) quick action of cancelling my debit card and reporting this issue, the transaction was not able to be completed, although, transactions are typically automatically available to a recipient when using this app. This was all possible because of Taylor! She worked on this for awhile for me and called and updated me with information of everything she was doing, as well as what I could expect to happen. Another thing, this company did not have a phone number listed on their app to contact them, however Taylor found a number for me, making my communication with them quicker. Thank you so much Taylor you’re truly awesome at your job and I love your ambition that shows you truly enjoy being there to help! Taylor has a dynamic personality that makes anyone feel comfortable sharing personal information related to finances, I trust her 110%!