Burtonsville Automotive Service

Great team of Honest people. Owner Wes, is one of the best I’ve met in the industry. Will be using them into the future for any vehicle repairs or service.

I like Wilson's Tire shop because they fix many things that go wrong such as they replaced my tail light. Later the mechanic will fix the dome light and replace the driver's side lock. Everyone is very pleasant.

Wes and Desmond did a great job on my vehicle and provided clear and honest communication. They performed maintenance and improved the performance of my old 2003 SUV, and it's now handling like it did 10 years ago! Really amazing work. All OBD codes, parts, and labor prices were explained to me. I'll start bringing all my cars here. Thanks for the excellent service.

The pandemic and post COVID used car economy has taken a toll on mechanics. When I walked in, Wes looked like he was about to cry. He can be rude and irritable and unpleasant at times especially when they’re understaffed and over-promising customers, but he and the rest of the team does good mechanic work. Everyone just needs to calm down and breathe, and then what they desperately need to do is hire more mechanics. It’ll improve the overall customer service too since they won’t be so stressed out.

Give this place a second try, the work quality for the price is still good and the other guys still have good people skills, just hire more mechanics!