Address: 463785 State Rd 200, Yulee, FL 32097, USA
“They are always helpful every time I've been there.”
Address: 463155 E State Rd 200 Suite 18, Yulee, FL 32097, USA
“Outstanding. I called a couple other companies and they required all decision-makers to be present for the high pressure sell and ridiculous price. Dan never insulted me or my wife with pressure, only top notch service and reasonable expectations. Gabe went above and beyond to ensure our installation exceeded our expectations. Quality and value are clearly the goals and that’s very refreshing. Incredible quality, professionalism and timely service. Do yourself a favor and call Dan.”
Address: 85109 Commercial Park Dr, Yulee, FL 32097, USA
“We spent a difficult weekend with no running water as a result of a cracked hot water pipe in the wall of our shower. We had first called two more local plumbing firms and never received a call-back from their after-hours voice mail systems. Desperate and dirty, we called Bert Normans Plumbing, after high praise for them from the cashier at the local grocery store where we had rushed to purchase gallons and gallons of bottled water! Shannon and "KC" were the best; responsive, sympathetic, superbly organized and moved quickly to help us. "Austin" arrived on time, quickly assessed the problem and gave us a reasonable and fair repair quote on the spot. The repair was not an easy one, the pipe break was in a very confined wall space and well-away from the shower valve access hole. Professional that he is, Austin was able to make the challenging in-wall repair with minimal impact to our tiled shower wall! He was courteous, kind, prepared and efficient - and - treated our house with great care - wearing sanitary booties and a mask at all times. We had our water back inside of two hours! Wow! He also cleaned up well after the job, a super ambassador for this business! What a pleasure it is - and how reassuring -- to find that a business like this can still thrive in these often frustrating times! Though this was our first collaboration with Bert Norman's Plumbing, the best take-away in the wake of our waterless weekend crisis is that we now have a new, terrific plumbing firm on which we believe we can totally depend!! We rate them 12 stars out of 10 - simply the best!”
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