Address: 425 Durley Ave, Camarillo, CA 93010, USA
Address: 100 Durley Ave, Camarillo, CA 93010, USA
Address: 106 Durley Ave, Camarillo, CA 93010, USA
Address: 3701 Las Posas Rd, Camarillo, CA 93010, USA
“My Worst Hotel Experience Ever Good Nite Inn Camarillo I have done extensive traveling all over the United States which includes roughly 40 out of 50 states...I have also made a couple trips to Europe and to the point, have stayed in a vast number of Hotels/Motels and of varying degrees of quality. This hotel has clean rooms that were nicely maintained BUT none of that is worth the embarrassment of having the cops called on you by the front desk. Bear with me as I give the details and FACTS... My wife was partaking in a 50 kilometer trail marathon in Malibu this last Saturday, Feb 2, 2019. The time in which she would finish the race and get back to the Hotel where I and my 3 sons of the ages of 1, 3, & 12 were waiting would be approximately 1pm. We were given a late checkout of 12pm by the front desk associate the night before. She made no note of it because when I spoke to the front desk at 12:05 pm they were not aware of this and questioned me as if I made it up. Anyways, I was calling them from room to inform them that we did not need room service and that because I knew my wife would be a physical wreck after the race that I was going to pay for another night. The associate then proceeded to lie to me that due to various reasons and conditions that the room would be a higher amount this second night. I did not argue but simply agreed and said I would be to office to pay in 5-10 minutes. 10 minutes later I entered the office, said I would pay cash and provided an ID and Metal Black MasterCard for incidentals. Moments later I was told that my license has expired and therefore not valid and they could not except any form of payment from me. I was then told I needed to checkout and "vacate" the room regardless that my wife was now within an hour from being back at the room. Without raising my voice nor uttering any profanity I told them that I was not packing my stuff up with 2 babies and another young child to be outside in weather that was pouring down rain. He then said he would contact the proper authorities...Trying to avoid an unnecessary conflict, even though they would look as the buffoons, I contacted my wife who sent me a pic of my Driver's license that had not expired and I even went as far to book the room again and pay in full online (for the same amount as the night before, is how I found out he was lying about circumstances earlier). They had no interest in looking at my license sent to me as an attachment via text, didn't care the room was paid for, and for a lack of better words very defensive and confrontational. So I went back to the room to wait for the police. The police came to the room 10-15 minutes later, were utterly confused by the hotels actions, went back to the office and spoke to them where the office now agreed to let us stay until my wife arrived. All that hassle to get my kids and I kicked out, all the while missing the opportunity to fill the room another night and save the expense of having to service the room that day. LAST BUT NOT LEAST, the real message of my post is to say Thank You to the two officers who were polite, listened, and did actually care for my families well being. Unknown to them the oldest boy in that room has always spoken of being a police officer, since the age of 4, when he grew up and the two officers we dealt with were excellent role models in which any kid could look up to. Good looking out! Thank you!”
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