Address: 3535 Industrial Dr Ste B1, Santa Rosa, CA 95403, USA
“I've been a client of NSM for over 10 years and they have provided a good service to me. I always had a good wheelchair through them and maintenance. Now that they have merged with another company and have a new branch manager Heidi Hawkins, their service is MUCH BETTER. When I needed a new power wheelchair, Heidi was excellent in helping me choose the right wheelchair for me, did all the measurements and processed paperwork with the insurance. To my pleasant surprise, I received a new wheelchair very quickly, and I absolutely love it! Heidi delivered the wheelchair to my home and made sure everything was right and worked well for my needs. I really liked that while it was processing, I received notifications on my phone with new updates, which was really awesome! I was aware of where I was in the process of receiving my new wheelchair. And then, after some time I received a phone call from NSM just to check-in if I was happy with the wheelchair and if there is anything more I needed. Very good experience. Caring people and they know what they're doing. I definitely recommend this company if you need help obtaining a wheelchair.”
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