Rooter Hero Plumbing & Air of Inland Empire

I was helped by Victor today. Had the appointment to repair some leaking plumbing for my toilets that I admittedly messed up. Victor was nice enough to just let me know that all that was needed to tighten the setup a bit more. He even showed me how to tighten the plumbings correctly. And it was all for free! I wanted to compensate some cash but Victor insisted it was in his days work of service. I'm truly blessed that I called in to this company and will certainly reach out if I have any issues in the future.

Leo came very quick and found the issues right away. He has great costumer service and did a good job replacing our spickit outside because it was leaking very bad. He also put our new hose on after he was done so we didn't have to. Highly recommend him!

Bryan Gill was the lead technician who was sent to my call. This man was dedicated to his work and making sure my family and I were taken care of every day until the work was finished. He stayed till 11pm one night to finish digging and complete the installation of the new sewer line in my yard so we could use our restrooms and showers. Bryan got left alone to do a lot of the handwork by himself but he had a great attitude the entire time and was very professional.

We had issues with our toilet not clearing and in June Rooter Hero let us know that something was up. Fortunately, they cleared the drain then and when it happened again in October we were prepared. Jeremy was great, listened to what we had heard from the last plumber out and took care of replacing the toilet and fixing up something in the pipe. He was done quickly, and let us know the bigger concern for the house’s plumbing and what could be an issue down the line! We really appreciate the transparency, and the great quality work!