Rooter Hero Plumbing & Air of Martinez

Richard and his team were great when my family’s home needed entirely new plumbing throughout the house. Once the problem was detected, Richard and his team came back to get started on the work and most importantly finished within 3-4 days. Nothing was delayed or prolonged in the process and I am happy to say we have brand new functional plumbing. Very happy with the work and results!!

One Sunday afternoon I noticed my sewage overflow drain spewing out water (and sewage, I guess). What in the world? I didn't even know what that thing was! I started calling every plumber recommended by Nextdoor. Only Rooter Hero was able to send someone out immediately. Very professional, knowledegable Pete Goolsby explained everything to me, and was able to solve the problem in 30 minutes. Our sewer was clogged by a combination of WetWipes (don't flush them!!!) and tree roots. I was SO thankful that Rooter Hero came out and solved our problem. I would definitely recommend them--price was fair, work was great.

Pete from Rooter Hero came out on a Sunday to look at our 2 water heaters that had a pilot light out. Unfortunately due to the configuration and age it wasn't possible to repair them, but he was able to test all of the pieces of the system (gas in, controller, test various wires) and explain to me that the thermocouple was no longer working. Pete was extremely knowledgeable and I really appreciated him walking me through why it was no longer working and advise replacement due to the age of the system.

Super professional and great service!

It's important to acknowledge incredible service. I am an emergency room nurse working night shift and when I woke up to go to work, my sewer  clean-out was overflowing. I called Rooter Hero because they have a local branch and I am a lifelong Martinez resident, and they sent out someone in the morning as soon as I got home work. The technician Angel was smart, professional, and very competent in his job. He cleared the line and just to make sure he called his supervisor Jonathan to visually inspect the line. Both Johnathan and Angel were honest and professional. I am a customer for life with Rooter Hero and if there is a way to request Angel as a technician again I would. I trust him. Thank you for the amazing service.