Address: 2381 Helena Rd, Helena, AL 35080, USA
“We moved here a year ago. Every Walgreens in north Alabama anywhere near Birmingham is terrible. Every single one. We have tried a bunch. And the other stores seem to be just as bad or worse. They never have the time to check if a prescription is ready, they never have time to send a phone request in etc. What can a person do if they have a doctor with no fax? Other stores told me to get a new doctor. Really? Anyway, Heather was busy today and she still took the time to be thorough and do multiple checks on my account and sent a request in to the doctor. She didn’t call in the request but she seemed that she would have. She got me an emergency supply of my medicine. To some this story may be stupid. To others, this is a big deal. Walgreens is in the pharmacy business, so it should be important to them how every patient feels about their experience. Anyway, I was afraid to write this review because I don’t want this store to get overwhelmed! But heather is your lady. You would do better on hold with her than calling 15 local stores. If you aren’t from this area you’re wasting your time going anywhere else. Do Not Go to Hoover 24hour location. Don’t do it. Go further.”
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