Dean Health Plan

Although I have had very good experiences, I recently moved into Medicare Advantage Balance and spouse into Assurance, and our drug costs per month have exploaded to well over $1250.00. The issue is the donut hole, and we were not especially informed about this even as we were given a list of the costs of drugs we use while on Balance/Assurance by a salesperson. Trust me, the high cost was certainly not included, so when the pharmacy told us the cost, absolute shock and disbelief. In the end and after much, much discussion with billing, we have now learned that our total yearly drug costs will be in the range of $15,000.00. Certainly this expense ought to have been shared but we were simply told the drugs we listed were rather inexpensive. So, I urge Dean to tell its sales people to fully explain the donut hole, and have a much better description of it in their brochures. Keep in mind that we also have several thousands in out of pocket, as well, and as one with a number of health issues, these costs are certainly not welcome.