| Category: | Plumber, |
|---|---|
| Address: | 4103 E 29th Ave, Spokane, WA 99223, USA |
| Postal code: | 99223 |
| Phone: | (509) 534-8342 |
The responsiveness was fantastic, and the plumbing installation went smoothly. I was impressed with Terry's personality and his expert knowledge of the plumbing systems. I appreciate how the quote was adjusted to suit my specific needs, and how they allowed me to participate in some of the wall tear-down, resulting in a significant cost saving. I am thoroughly satisfied with the plumbing service received in Spokane. Thanks!
Maurice from Darrell & Sons Plumbers did an outstanding job replacing our water heater and expansion tank, which had given up on us. He was respectful, professional, and kept everything neat and tidy. In no time at all, we were back to enjoying hot water. Jason, his assistant, was also fantastic. Under new ownership, Darrell & Sons Plumbers is really stepping up their game in Spokane and providing excellent service.
I reached out for a cost estimate related to a few plumbing jobs. Darrell & Sons Plumbers set up an appointment for me and Maurice gave me a call to let me know he was on his way. Maurice's professionalism was evident, as he carefully explained the tasks they would handle, always ensuring to ask if I had any questions. Later that same day, Maurice sent me a detailed quote via email. His meticulousness and the high level of professionalism he exhibited in Spokane was truly praiseworthy.
Jason from the plumbing service was extremely prompt, responding within 24 hours to discuss our plumbing issue before arriving in Spokane. Upon consultation, he informed us that an air gap wasn't necessary due to how the hoses were already configured. This saved us from unnecessary work and associated costs. To ensure we fully understood, he even followed up with an email explaining the situation for our house inspection contract. I'm thoroughly impressed by their level of integrity and professionalism. It's clear that the company's new management is committed to providing excellent service. Thank you, Jason.
We encountered a minor crisis when our washing machine wouldn't drain, leading to some overflow. Darrell & Sons Plumbers dispatched Terry to our rescue, who arrived promptly at the agreed time. Terry was professional, cautious, attentive, and communicative. He evaluated the situation and clearly explained our various options. He had no trouble answering all my queries, ensuring I completely understood the process. We were delighted with the service and will definitely reach out to Darrell & Sons Plumbers in Spokane again.