The Fitness Outlet

We purchased a treadmill and a rower from Fitness Outlet during the Covid pandemic. There was a bit of confusion with the deliveries (we purchased items on two separate dates) but Rich Martinez at the Lynnwood store took great care of us and we were set up in our basement in a clean, fast and professional manner. I highly recommend this company and Rich Martinez especially, the guy is a customer service god.

Love our new Waterrower! Bought a Life Fitness elliptical earlier this year (from the same store) after wearing out an older model. Staff is courteous, helpful and gave us some great tips for set-up.

Fitness Outlet has great equipment with knowledgeable people to help. I came in a few times, and Rich was always professional, funny, and answered all my silly questions. I found a great deal on a bike! As a plus women, some of the other fitness stores made me feel uncomfortable. Next time, I will buy again from the fitness outlet. I highly recommend them, and ask for Rich!

I called this facility in desperation to get my wife running again during the smoke-filled air from surrounding fires and COVID-19. She had trained for the Boston marathon once again after the original date was cancelled due to COVID-19. The same weekend that she was to run the race virtually, the city was blanketed with smoke. Surprisingly, it was very challenging to find a treadmill in stock anywhere! Fortunately, I spoke with this team of professionals (after calling many other places) and they immediately jumped on my inquiry. They even called other store locations to see who had the treadmill model that we wanted. In five-minutes time, they located a store location that had the treadmill! I drove over to the Bellevue location and picked it right up in about 15 minutes time. They even helped me load it! Thanks to this awesome team of professionals, my wife was able to run the 2020 Boston Marathon virtually from the comfort of our home, despite the city full of smoke and COVID-19. I highly recommend that you give them a chance before shopping around. This place is very user centric.