Richmond Chinese Realtor Tom Yang / First Choice Realty

Thank you Eva for your exceptional service today in getting me quickly set up with a storage unit at your facility. You were very efficient in taking me through the process and answered all the questions I had. I also very much appreciated your professional friendly demeanor and warm welcome to the facility.

From the beginning of my issue Eva was kind and patient. She continued to prove herself to be quick and responsive...She is great at communicating and awesome at following through as she called me back on the days she said she would! Thank You Eva for your amazing customer service, even though you couldn't back off my late fee...lol...however thank you for fixing the other issue. It's hard to find someone now-a-days who makes you feel like they genuinely care : ) I truly appreciate you!

I got in on a promo rate but when the rate increased Ava worked with me to get into a more affordable unit. She had to do a lot of last minute juggling but made it work. Ava has been my go-to person in the 7 or so months I've worked with this facility and I've found her to be professional and courteous.

The administrative staff at 8777 Warm Springs Rd in Las Vegas is so helpful and considerate. She answered all my questions and solved all my problems in just a few minutes. I am very satisfied with the outcome. I will definitely recommend this location to anyone who has storage needs. Thank you again for providing such a nice storage facility for all of us!

I have been with Extra Space Storage ever since they assumed ownership of this location in 2019. I rent one of their uncovered parking spots and have never had any issues with it. Their parking area is gated, secure, and lighted at night. Their staff have always been exceptionally friendly and helpful when I have questions. I would particularly like to compliment Eva for her consistent professionalism. She always carefully listens to any questions or concerns I may have, follows-up as promised, and makes me feel like a valued customer. I highly recommend Extra Space Storage!

Outstanding realtor. Very responsive and knowledgeable. Tom made house hunting an enjoyable experience for us. One of the best I’ve known.

He knows inside out about real estate! Tom gets deals done smoothly!

great service! very trustful agent.

His son has massive calves.