Triton Stone of Richmond

We decided to replace the stone on our kitchen and bathroom countertops and went to Triton Stone in Richmond. We are very glad that we went to Triton as Jillian and Allison went out of their way to locate the stone we wanted which was not in stock locally. Our design consultant was Jillian Lynch, and she was superb. Jillian was very knowledgeable, accommodating, and friendly, and she did everything she could to meet our needs in a timely fashion. If we ever need more stone, we will be returning to Triton.

My fiance & I were in your showroom last week, choosing our slab & looking at some tile for a backsplash.

Throughout our process, of building our home, we've had a fair amount of luck w/ people; however we've had some real doozies too. One of the people we worked w/, at another company, really made us uncomfortable, feel less than & like we were a complete nuisance. We are very easy to get along w/ & don't feel like we are ask for anything out of the ordinary. B/c of this experience we have been a bit gun shy to go into new places, wondering how we will be treated.

When we encountered & worked w/ Jillian she was fantastic. She was super personable, very informative, thorough w/ her explanations & seemed genuinely happy to be working w/ us. We do not like to complain when someone doesn't have good customer service instead like to compliment those that do. We were very pleased w/ our visit, due to Jillian & would definitely come back & tell others about our positive experience.

I hope you will share w/ her how much of an asset she is to Triton.

Triton stone not only has an amazing selection of stone options but their customer service is fantastic. Elise patiently helped me sort through lots of options I loved to make my final selections, was super responsive and genuinely seemed excited about my project. Will definitely use Triton for any and all future stone needs!

We decided to remodel our kitchen and do the work ourselves. Elise at Triton Stone helped us tremendously with picking Granite, tile back splash, sink, faucet, grout and accents. Elise's expertise gave us confidence, and thanks to Elise everything went in just as planned. We couldn't be happier!!
Jeff

We recently visited Triton Stone to select countertop materials for our kitchen remodel. We were fortunate enough to make initial contact with Jennifer Guia. She walked us through the process, took lots of time with us, and shared her extensive knowledge of the materials with us. Yenifer was very pleasant and personable, making the process enjoyable. She shared our excitement about our project but in the process she did not engage in high pressure sales tactics. She understood our budget limitations and kept us focused in the appropriate price category. She was very effective in helping us narrow down our choices in this "wonderland" of stone slabs. I feel very fortunate that we had Yenifer to guide us through the process.