Extra Space Storage

My family and I had a storage unit as the location off Midlothian and Buford Rd. The staff was always very professional. There was one instance of a water leak in the building (not my unit). They called me promptly to let me know so that I could come make sure our stuff was safe and they remediated the problem promptly. I would recommend Extra Space Storage.

I was in need of an extra storage room and went to the office to see availability. I spoke with Steven and he showed me a unit that was the closest to the size I was looking for but that one was too small. He told me he best way to get in contact with whoever is working on any particular day, using the work cell phone in case I need any help. Later on that day using the work cell phone he sent me a text about 2 units that just became available. 2 people were moving out of theirs that day and before closing theirs out and allowing others to secure the unit before me, he allowed me to check them out and determine which I'd like. I came right back, checked out the unit, he reserved the one I wanted, and I was able to secure exactly what I was looking for earlier. Everything just lined up the right for me and Steven went above and beyond to make sure I got what I needed! He helped me in a great way.

The employees at Extra Space have been more than helpful every time I come by. They are respectful and kind and made it easy to obtain a unit. Tiana, in particular, has gone above and beyond to help my family and I. She is very knowledgeable and always knows the answers to give when I have any question. She helped us during our move out process to make it stress free and easy. Thanks so much!

They were very fast, respectful and helpful ??

We use Extta Space storage on Midlothian turnpike quite a bit. It is always clean, very organized and Tiana is extremely helpful. I would recommend this location to anyone. If you have any storage needs go down and see Tiana she will take care of you.