Zimmerer Kubota & Equipment, Inc.

My son ordered parts and I went in and told them I was to pick up parts for him. I had no problems. A great place. Prices are reasonable. Go check them out

These guys always have what I need on hand when I come in. Friendly and courteous staff.

Lots of product in hand. Went in for a zero turn mower part that they had in stuck.

UPDATE: I have to change my review from a 1 start to a 5 star because of the response for the ownership. I had an immediate response from the owners. They wanted to know any details of what happened in my experience with them. They took the time to listen what I had to say so that they could fix the issue to make their business better. I even received a call from one of the owners personally. For me, that is outstanding customer service. Mr. Zimmerer even entered the information from my tractor/attachments to be entered in their system just as if I had bought from them. I will definitely use Zimmerer Kubota for all my future needs.

I had wanted to buy a L series tractor. Since I live in Glen Rose, TX the Zimmerer Kubota in Cleburne was my first choice. I had spoken to my neighbor who had just bought a Kubota riding mower from there and he gave me Shane Hodges name. I called on Monday April 6 at about 10:30 am. By Tuesday morning about 9 am he hadn't called me back. That should have given me my first clue. I decided to go take a visit at the dealer and speak to him personally. I got there shortly after 10 am and spent the next hour discussing what I was looking for. I was initially looking for a L4760 without the cab. He suggested the L4060 as you didn't have any L4760s. I was ok with that and he stated he could get me a good deal. After we sat down to discuss pricing he wasn't sure if the the L4060 would work with package special to get the 0%/84 month financing. I had to leave so he said he would give me a call and let me know. He called me back on Thursday (9th) afternoon when he finally gave me a call to discuss the trailer (TU 10). He stated another customer had purchased the TU10 (with the L4060) and the trailer seemed to really struggle. I asked him if the Orange Line Trailers have a heavier duty trailer (I already knew because I had researched prior to even looking at tractors). He was a bit unsure until we started talking about the TU 14 trailer. It was then he stated that trailer (TU 14) may not work with the special financing. We also discussed moving up to the L6060 because of the lack of the L4760/L5460 without a cab. He said he would find out and call me back.

He never did call me back. I emailed him and called him....not a single return call. He didn't even mention of looking outside of your specific dealership to see what was available. In the I ended up having to purchase my equipment (L6060 and attachments) from Ewald Kubota in Taylor, TX about 2 1/2 hours away. I purchased over $50,000 in equipment from them (on 4/17). I guess Shane and Zimmerer has enough business they don't need mine. That's a shame because I would much rather purchase locally. Sadly, this means when I need work on my tractor I will have to take it there to be serviced. At least I have family in the Austin/Elgin area.