Public Storage

I cannot say enough good things about this facility and its staff.
I've added, vacated, and transferred units. Each time, Vickie helped me with a gracious and professional attitude. With her guidance (and patience!), I've been able to select the most suitable accommodations for my ever-changing needs! Jasmine has also been very pleasant and helpful!
The facility is very well-maintained: clean inside and out; even the restrooms! I've heard many other tenants (and their helpers) say the same! I think because the facility is well-maintained and its policies are enforced, it attracts a clientele that is also courteous and respectful. From parking and loading zones, to cart usage and sharing hallway space, I've only encountered polite and helpful folks!
Of all the places I've rented, this facility is truly a cut above!

I had another storage company back out on me, so I was left to find a storage unit that I needed in short notice, and I was really frustrated with the last storage company that claimed to have me reserved, but rented out the space to another customer.

Deep breaths, D, get on Google and look for someone else. So I found this Public Storage in The Colony. It's not the best location, won't lie, but it was between both locations I moved from/to, so I called customer service, and they scheduled a unit for me. This time I'm putting money down to reserve it, and I'll go to the site directly to confirm.

And sure enough, I walked in and spoke with the fabulous Ms. Vickie, who got me setup with a large enough storage unit at just the right time. She's awesome and very helpful and informative, letting me know about the entire process and making suggestions to help make the moving experience better for me and my schedule.

Thank you so much Vickie for your help! Spoke with other employees at this location at various times and all are very friendly. Public Storage customer service in general is fabulous as well. Peace.

Enjoyed my rental at this Public Storage. Vickie at the front desk was always resourceful and very polite. Top notch customer service. Will recommend to any friends that have storage needs!

My partner and I were assisted by Vickie. She was very informative and helpful throughout the process. We went to many storages and found one a bit cheaper but decided to go with this company/location due to Vickie and her customer service. The facility was very clean and the climate was perfect inside the storage units and building.

Vickie was the best representative who provided a great experience with renting a storage unit! She is knowledgeable, patient and very considerate and helpful. Thanks Vickie! She deserves a raise or two for all her hard work!