Imperial Plumbing

Service was good and they were on time. I gave them the problem over the phone and they gave me what they think the issue might be and the probable price range....and not the $99 diagnostic fee. They are a little higher priced than the smaller plumbing guys...but they did a pretty good job.

Called and left a message, and quickly received a call back. I had a problem with some incorrectly installed drain pipes under the kitchen sink. After giving Toby the details, he let me know that he wouldn't feel right about charging me for a full on-site repair, and instead walked me through the repairs himself, and even called back later to check on things. You don't get that kind of helpfulness most places, especially not for free. I'll be calling Imperial Plumbing the second I have another plumbing issue, and I'd recommend you do the same.

Woke up to no water today due to frozen pipes. Called them they came in a few hours and got right to it great attitude and helpful advice even in the snowy weather definitely will refer this company to whoever needs a good plumber.

I had a list of items that needed repair. Toby called ahead of time to go over the items so that he would be prepared when he arrived the next morning. He arrived on time and, for those who are concerned about the current Covid situation, both gentlemen wore their masks the entire time. They were respectful and honest. Toby went above and beyond. This is the type of company you can feel good about and have a lasting relationship for years to come. I definitely recommend Imperial Plumbing and will not hesitate to use them in the future.

Called in about several issues concerning my hot water heater. Talked with Toby who took the time to trouble shoot the problem and walk through all the scenarios. He was extremely personable and upfront. This company is amazing. I highly recommend them.