FACETS of Dallas

Stopped in today without an appointment (didn't know the place was "by appointment only"). Called while sitting in the parking lot to see if we could come in and Kathy at the front desk was so, so friendly and told us to come on in. She welcomed us in, and showed us around with the best attitude. I told her they were lucky to have her at the front desk as the "face person". Every company needs a Kathy on the front lines. I don't know if she loves her job or just loves helping people, but best customer service experience I've had in many years. Thanks for making us feel at home, Kathy! Oh, and the products were top notch too.

Exlen service

Facets is the ONE place you need to shop for home improvement renovations. The selection of Fixtures, for knobs, door pulls. Bath tubes, shower fixtures kitchen design, bath design. I walked in and was greeted at the door. Told to look around, someone would be with me shortly. Chris showed up in about 2 min.She was awesome, found my faucets and had them delivered to my house. I shopped at Ferguson's and this Place is WAY BETTER... service and selection. Especially service..

I was so glad that a friend referred Facets to me. I've been trying to help a client replace her dishwasher for over a year, and every other appliance distributor I went to said it couldn't be done. Guy and Eric not only helped me find the perfect replacement, they also introduced me to a great installer. The showroom is beautiful and it's truly a one stop shop. They have large, well done displays of appliances you don't usually find in Dallas including Blue Star, some Italian lines that were stunning, Hestan, and of course my favorite Signature Kitchen Suite. Now I can't wait to make changes to my own home! Thank you so much for all of your help and a very pleasant experience.

Super friendly folks and an expansive showroom that is as much inspiration as it is for shopping.