Relax & Retreat Hot Tubs

We have never purchased a hot tub before this one. We had to do some research before committing to the Caldera from Relax & Retreat Hot Tubs in Dallas. Steve was very helpful with all our questions and went above and beyond customer care to insure we get our tub as soon as possible during the pandemic which caused big delays! It didn’t stop there. The delivery crew and their electrician were very professional. They stayed until the hot tub was full and running well. They gave us a short tutorial of the care for it. We’ve only had it for a short while but already know we will have many years to come enjoying it! Thank you Steve and your awesome team.

Steve and Jared have been great to work with. Steve sold us the hot tub explaining many things and coordinating everything for us. Jared delivered the hot tub and gave us our hot tub school helping us to understand the basics of care. He even came to our house on a Saturday to do it since the electrician couldn’t get the hot tub wired up on delivery day in time. Thank you both for caring about your customers.

My hot tub was serviced after a year+ of not being used. Jared did a great job communicating with me, arrived on time, worked a miracle getting the hot tub back to like new condition, and helped educate me on how to care for our hot tub going forward. I highly recommend Relax and Retreat Hot Tubs and Jared for any of your service needs.

Jared did a great job our hot tub servicing! Quick, professional and provided an awesome service.