Texas Department of Public Safety

Hope this review helps someone!
I didn’t have an appointment so I had to go for a walk-in. I reached early in the morning around 6:20 and there were already 10-15 people in the line. A officer came out around 7:40 and handed out time slots for the day. I got appointment around 12:15. I was there around 12, It took around 30-40mins but was a smooth process. Just try coming early for same day appointment. The overall experience was smooth except I had to wait in the cold in the morning.

We didn't have an appointment so we had to go super early to get a same day appointment as the online appointments were 3 months out at the earliest. We arrived about 5:15am and there were already about 10 people in line ahead of us. At 7:30am the people came out and checked our documents and issued us an appointment for 1:50pm we were very happy to get it. When we showed back up we were in and out in about half an hour with everything we needed. If you need a same day appointment I would suggest getting there at least a couple hours early as they only give out so many each day.

Staff can be a little short and military style but over all nice. We got there at 5:45am to find out at 7:45 am they do not offer walk in drive appointments. *DPS DOESN’T OFFER WALK IN APPOINTMENTS FOR DRIVING TEST ** went to Driver’s test now in Frisco same day and paid $86, great experience…finally my son has his license.

Will admit I was lucky to show up at 5 minutes past opening on a Thursday and get the last same-day appointment. Was back later that afternoon and was able to get a new drivers license in less than 15 minutes from showing up.

They are professional but “firm” so bear that in mind if you’re in the same boat and trying to show up without an appointment.

Excellent, efficient service today at DPS in McKinney! Previously appointments were booking out 3+ months in advance, but recently I was able to schedule an appointment for a name change on my license for only a couple weeks out.

Upon arrival, I stood in the appointment line outside for about 2 minutes before I was ushered inside to fill out paperwork. Within 5 minutes my ticket was called. Eddie was excellent, very friendly as were his coworkers near by. Unexpectedly, I left with several local restaurant recommendations and a big smile on my face. With an appointment, I was in and out in less than 30 minutes! The employees are SO friendly here. This is my second visit within a year, and it was great both times. :)
Thank you all so much, God bless!