Dillard's

Great sales lady. She was very professional. She has since updated us on the new arrivals of designers purses.

Went into Dillard’s Pacesetter Chanel makeup section, and I would just like to say that Mrs. Ariel that works there was great! We drove almost three hours to this store just for this section and when I say she answered every question we had. If you are in Dillard’s in collerville, tn and have any makeup questions or looking for a certain item, please ask for Mrs. Ariel!!!

Shoutout to Mrs. Ariel S. And Thank you again for all you did for me and my cousin today!!

I purchased Chanel Sublimage Makeup in Little Rock, I got home only to find out that the product was the wrong color. I took it here to the Chanel counter and the lady (Ariel) was surprised that I had brought back a Sublimage item. When I told her that I wanted a refund, she refused and said they couldn’t take it back because they don’t carry it at this store. (They do in fact carry it here.) I walked away from the counter and called management on the phone. Rick (management) told me she was wrong and that they definitely take items back all the time that they do not carry in this store. He was so kind and immediately refunded my money. He was very professional and super friendly. I love this store and will definitely still shop here. However, the Chanel lady needs training in both store policies and customer service.

My favorite person there that always goes out of her way to assist me even if it’s not a Dior product (which I buy a lot) is Hani! She is irreplaceable customer service talent! I wouldn’t be dedicated to Dillard’s without her and her unpaid, out of her way, personal deliveries to me!

Hani Juddin you are #1 in my book ♥️