Buzz In Express Car Wash

Went in today to get a wash. Parts of the cleaning apparatus were not functioning, resulting in a poor outcome. They ran it through again, but still dirty. I hope the owner will give me a "free" next wash, because this was unacceptable. Hoping for a response.

UPDATE!! Owners have responded satisfactorily, and I will go again once they have their equipment repaired. Have used them frequently, and have never been disappointed, other than the treatment that the rear of the vehicle gets, due to me having a trailer hitch. They should manually scrub the rear with a long brush to clean up the back end. 5 stars when my Tahoe is clean again!

FURTHER UPDATE. Received my free wash as promised. Vehicle is cleaner, but the rear still needs to be pre-scrubbed manually to remove the dirt.

I'm not typically a fan of a wash that touches the vehicle but my car will soon be wrapped so I gave the monthly membership a try and it was worth it IMO. The car looks great after(esp if the helper is having a good day and fully pre-spraying lol), the brake dust gets washed off the wheels and they are shining when out. The car doesn't seem to be fully dry after so it needs a quick wipe down or it'll have a few water spots but even then it's minute. The vacuums work better than the coin machines at many other places. Would be nice to be able to buy some basic car stuff such as cloths, wet packs of interior wipes, etc, since there's on site staff and people are already there using vacuums afterwards

This place is very convenient to me and normally no wait. Has vacuums available included in the price. They also have attendants which is nice. They have a few wash options. I sprung a few bucks more for the package that hits wheels a little more and puts a spray shine on tires. Turned out pretty good.

I was happy with the customer service and the car wash. I paid $10 and got a quality wash. A competitor car wash on Rivergate Parkway was wanting to charge $15 for a lesser wash. As a couple other reviews mentioned, the dryers don’t do the best at drying the vehicle. The vacuums though were very strong and did a good job.

Running around to some fine places to eat means having a nice clean ride, Unless you drive a Jeep then the dirtier the better. Nice to find a car wash that does a good job where I don’t have to do all the work.