Pacific NW Restoration

A fire sprinkler head burst in the office i manage during the record heat wave of '23. Jaime and Rick answered my frantic after hours phone call and showed up like HEROS. They had already put in a full 12 hour day at another job and without question or hesitation they jumped into my flood. Jaime walked me through all the aspects of dealing with the water and getting the place dry before mold took over. The entire crew worked really hard to complete the unit to almost fully new . The entire team was always fun to be around in what was a very stressful time. Jaime, Rick, Juan, Ang, Jordan are top notch professionals. Boss Man Robert was always easy to reach and highly communicative

When our kitchen recently flooded due to a poorly tightened water connection in our refrigerator, my husband and I were in a bit of a panic. We called our insurance company who was unable to provide us with a contractor recommendation, so we googled "water mitigation" and Pacific NW Restoration happened to be the first company with five-star customer rating listed. We called them, described the issue, and like an angel from the heavens, a team arrived at our home about an hour later (on a Saturday!). They brought with them all the necessary equipment, people, and skills to promptly halt the damage and begin the removal of unrepairable structures. James, the team lead, and his team came by the house daily to see how things were progressing and to intervene quickly as our needs pivoted. Robert, the owner/operator, was in close contact with my husband and I to brief us on progress and next steps. We now understand all the positive reviews; we'd be happy to recommend Pacific NW Restoration to anyone!

Completely satisfied with all the work performed professionally & efficiently by Rick and James from Pacific NW Restoration. The entire 1st floor of my home was demoed (carpet, vinyl, tile, wood floor), plywood underlayment was laid, and then our hardwood floor installed.
In the laundry room they replaced damaged sheet-rock, taped, mudded & textured. Extremely happy! Excellent work!
Before & After of pool room.

We had a pipe burst in December and after calling several restoration companies we decided to go with Pacific NW and we are so glad we did! I worked directly with Robert and Josiah and they were both so patient and helpful. They answered every single question and basically held my hand throughout the entire process. I had no clue what I was doing and was really thankful to have them in my corner. We were extremely happy with their demo/clean up team as well. They showed up on time and were so friendly and hardworking. They gave me daily updates at the end of each shift and left everything organized and clean. Their team also worked directly with our insurance making that process smooth and speedy. Overall, we were very happy with Pacific NW and we would absolutely use them again if we ever needed it.

It very hard to trust contractors this day, but Once i met Jordan he was able to put me at ease and was great to work with him. He was very nice but also straight forward. Also based on some of his recommendations my house now remodeled looks amazing.