Cronin GMC of Perrysburg

Dropped the truck on 6-21 for oil pump replacement. Approved the estimates that day. Didn't get it back till 6-30. I was a little disappointed with how long the repair took. Since i needed the truck that weekend. Deb Poggemeyer handled it very professionally and was a pleasure to deal with. She also got me a loaner for a day. She is an excellent service writer and you guys should give her a raise. Shes great at what she does.

Warmly greeted as an old friend by long-time service rep, Tom Fitkin. Waited comfortably in the waiting room for the service to be completed. Tom came personally in less time than anticipated to let me know it was complete. He informed me of a potential trouble area to be on the watch for, but didn't push to have that issue done immediately as it isn't a safety issue. The car was as clean inside as I'd left it and the outside looked great as they'd run it through the car wash for me.

My family and I have had the pleasure to work with Matt Cunningham while purchasing several vehicles. He is helpful and always professional. He goes above and beyond what is expected. The service staff and used sales team is a pleasure to deal with. We will continue to work with Matt and Cronin for future purchases.

Love the service department…always professional and courteous.

The service department is phenomenal. Everyone is professional, and there isn't much turnover so you get to know the employees. No issues so far with all the repairs and oil changes I've had done. The last time I updated this review was 2 years ago and I'm still entrusting Cronin with the care of my vehicle. No complaints at all!

Staff are accommodating and very easy to work with. Going to Cronin is a low stress experience when getting your vehicle fixed. I've had several stressful issues with my vehicle and the staff made those situations much more manageable. They were also honest and did not rip me off during repairs.

I highly recommend their services!

Got my oil changed while I waited on Saturday morning. Entire staff was very friendly + helpful. I’ll be a returning customer. Also the price of my oil change was less expensive than what you’d pay at Valvoline.