Appliance Factory

I bought a new purple mattress from them, very good sales experience, no pressure sales. The only thing that annoyed me was the misunderstanding on the removal of the old mattress. For what I spent on the new mattress and $ 60 for the removal I should have been given every thing that I needed for this to go smoothly. Also I would like to have some papers on my purchase with information about the product and the specific warranties, seems unprofessional to just have a receipt for a higher price item.

I never knew about this place. They were recommended by a friend. They were one of the few places that carried the appliance I was looking for. The salesman was very nice and took his time with us to make sure we got the product we wanted. I really enjoyed talking with him not only about the appliance but about other topics of interest that we both had. I will definitely go back when I need another appliance.

Kemper location: The sales man Shane was so nice, helpful, and got us a few discounts to save us a few $, and an extended warranty always appreciated. The delivery team guys were just as wonderful, very sweet, played with my dogs, just all out respect, compassion and courtesy. I gave the delivery guys some snacks and drinks, they had a long day ahead of them and it was Saturday. That's another thing I had my delivery the very next day!! Hopefully I don't need new appliances anytime soon but if I do I know where I'm going!!

Wonderfully helpful employees! Particularly loved working with Sarah and Shane; they were personable, knowledgeable, and highly responsive. They made our experience seamless without hovering over us; and we were happy to give them our business. Many appliance stores don’t have employees who are so affable without pressuring you to purchase. Their stock is also impressive with a good layout for browsing. Highly recommend putting this business on your list to visit!