(August 26, 2020, 9:01 am)
I would give this specific Post Office five stars purely for the customer service provided by Eric and Crystal. My coworker and I brought in a large mailing for our work on a Monday (their busiest day of the week). What we thought would be a simple drop off turned into a three hour marathon of Eric re-scanning each individual item in the mailing to adjust the postage (due to incorrect processing by another staff member in our office). Eric was respectful and courteous to us the whole time, even though we had certainly inconvenienced him and his coworker Crystal. Crystal heroically shouldered the brunt of the customers while Eric worked with us for three hours to get our mailing out. They both remained respectful and positive throughout and Eric took the time to provide information on how we could avoid a similar issue in the future. Not only that, but Eric and Crystal both clearly have established relationships with members of the community. They both deserve all the kudos (and a raise) for their hard work, efficiency, and professionalism!
