The Hearth Shop

Service technicians did an excellent job servicing my gas fireplace. Told me what he seen wrong and things that may be a problem I’m the future. Cleaned up his work area, respected my house when he came in , was very courteous and respectful. The Hearth Shop ought to be proud to have a technician that is a very kind, courageous employee working for them. I will recommend the Hearth Shop to anyone that asked. Thank you Spencer for a job well done. Gary Miller

Bethanie was prompt, knowledgeable, and skilled. She took the time to explain how the unit worked and was thorough in her troubleshooting. We really appreciate that Bethanie was able to make our gas fireplace operational before the weather changed.

We have never been as impressed with a service tech as we were with Bethanie. She was also training another tech. Both delightful. And they both love dogs. They were very easy to talk to, very thorough, explained everything very clearly, great attention to detail and very clean. We would highly recommend her and the Hearth Shop.

Everything from initial purchase through installation went very smoothly. Jordan did a great job explaining all the different options that fit our needs. Josh took care of a quick and efficient installation and showed us how to keep everything running perfectly. A great experience all around, and I'd definitely recommend them.