Clermont County YMCA

Everyone at this location, with the exception of one woman is so nice and friendly. Everything is kept clean and nice. But ofc there is always that one receptionist who doesn’t know how to talk to people with respect (i won’t say her name because i’m respectful but i’m sure you can read the other reviews and use your context clues.) Other than that it’s great! It just really sucks when you’re a new member just trying to ask questions and someone treats you like you’re stupid. Almost makes you just want to cancel to be honest.

We love the pool and we're always greeted when we come in makes you feel good

Absolutely love this place has fun activities and Megan who works at the front desk made my experience amazing, it sucks that someone said she was rude because she was an absolute angel

I just read Bill Nye’s review of Megan, the Y’s front desk receptionist, and am somewhat puzzled about the negative comments.

I have been a member of the Clermont YMCA for 20 plus years and have never been treated with anything less than respect by any of the YMCA staff. That certainly includes Megan. I have witnessed her handle a line of members with a smile and grace. I’m certain there have been occasions when she had to remind a member of the rules that ALL members abide by. Even then I’m positive that she tried to resolve the problem with her usual cheerfulness and understanding.

Personally, I think it somewhat a low-blow to hide behind an alias identity to complain, and not allow Megan an attempt to resolve any problem “Mr Nye” may have had about her response to their problem.