Gracepoint Baptist Church

I was very pleased with your service. I appreciated the calls to inform me whether or not the technicians will be coming out. The technician inform me with every step that they took as they were working.

We called Servpro at 6:00 PM on a Saturday evening as we had an upstairs commode to malfunction and by the time it was discovered, water was coming through the ceiling of the first floor. Mr Paul arrived in less than 30 minutes. In fact I found out later that Mr Paul had left his food on the table at the restaurant in order to get to our emergency as quickly as he could. He immediately started getting the water vacuumed up and was instrumental in lessening the damage that we would have had. He was back the next day to finish the drying process. Servpro responded quickly and professionally and the damage was kept to a minimum. Servpro then orchestrated our entire repair process and I could not be more pleased with how everything was handled I hope I never have another problem of this magnitude, but if I do, Servpro would again be the company I would immediately call for help

All I can say is WOW. From the first call to the last they were on top of everything. Nicole the Office Manager is so friendly and helpful. My assigned worker was Damion, he is the best. So friendly and really went above and beyond to make this bad water damage a pleasant experience. He answered all of my questions and was there 24/7 for any questions I had after he left my home. They really deserve more than 5 stars.

It has been a pleasure dealing with ServPro in Vance County, NC. I’ve used them numerous times over the years and have also recommended them to others looking for cleaning/restoration services. They provide fast response times and have a professional staff.

The entire staff and crew members are knowledgeable, courteous and professional. We had extensive, emotionally overwhelming damage, but Serve Pro was swift in responding and went to work immediately with a sufficient crew to start the arduous clean up and repair process. Had I more time, I could go on and on listing all the ways they made our lives much easier. In short, though, we confidently, highly recommend them.

Nice people. Building itself is okay.

Excellent place

Very nice people.