Elizabeth City GMC

I came in with my check engine light on with no appointment and Ms. Jennifer took me in and they repaired my truck. I told her that I was from Mississippi and she said “I got you”. She is a very sweet lady and if you have car trouble go to Biggs GMC Buick in Elizabeth City, NC. They’re some of the nicest people.

Very busy on Monday when I came for service. Had additional work identified and it was the first time I had experienced the on-line notification and approval system. Seems to work well but shouldn’t completely substitute for face-to-face explanation when additional work and expense is identified. But Jennifer was happy to take me through it and advise on next steps. Jennifer and Patti are stars! Tough and demanding front line staff role but they are THE BEST!

I did not have an appointment and the earliest appointment was the following week, but I needed to get back home to Florida. Jennifer was very nice and professional and worked me into the days's schedule. They replaced my windshield motor and I am able to make it back home on time. Thanks again to Jenifer at the service desk!!!