Dr. Drain Plumbing

Dr. Drain is absolutely the best plumbing service in Hillsborough. Ryan has come out to our house several times while we repair our home after a leak caused extensive damage. Each time he’s been professional, incredibly kind, and extremely knowledgeable. He is always more than happy to not only fix a problem, but to also give advice on preventing it in the future. I could not recommend them enough.

So there are dozens of plumbers listed in the area and you never know if they are honest and competent. I got really lucky by choosing Dr Drain. I had an urgent issue with my shower faucet leaking and spraying water into the wall behind the shower. I had to turn off the water shutoff for the house. The first plumber I called estimated a repair cost of $900. I decided against them and called Dr Drain. The receptionist, April was very nice, professional, and understood the urgency of my problem. She promised to have someone here in a few hours. As promised, Ryan showed up and listened carefully as I explained my problem. It took him about 2 minutes to see what the problem was and proceeded with the repair. He didn’t try to sell me parts that I didn’t need. Total repair cost was $200. I highly recommend Dr Drain because of their honesty, competence and fair prices. I would definitely use them again.

Came recommended to me by a family member and I see now for good reason. Really responsive - were able to come quickly for both the consultation and the actual repair. The plumber, Ryan, was awesome. Took the time to explain what was wrong and, after the repair, how to use/maintain the new plumbing fixtures. Pricing I thought was very fair, and I liked how everything was itemized so I could easily pick and choose. Will definitely be using them for any future work 👍

April in the office is courteous & professional. So pleasant to deal with. Ryan arrived exactly when expected & was extremely professional & knowledgeable. He installed a new kitchen faucet & a new laundry sink & faucet, while also repairing a leak in our upstairs bath. Ryan carefully explained everything he had to do and what costs to expect. I would give them 10 stars if I could. I would not hesitate to recommend to anyone.

We had to have our bathroom and shower faucets repaired, and Ryan, from Dr. Drain, as always, did a great job. He helped us get the expensive parts needed for the repair sent, free, from Moen, under warranty, as we were the original homeowners. We wouldn't have known this warranty protection was available, much less how to go about applying for it. He did all the work for us. When the parts came in, he did a beautiful job installing the new faucet components and at a reasonable price. We have used this company for years, and the plumbers they send out are inevitably polite, professional, willing to explain repairs in detail, and ever consistent in steering us away from unnecessary repairs. Dr. Drain has a highly competent team with integrity that is hard to match these days. I very highly recommend them.