American Tire & Auto Care

No wonder why this place is always so busy. This is one of the best car service place I have come across in last 10 years. Highly knowledgeable staff and professional dealing. Do plan ahead or schedule service with their easy online system as their slots get booked fast.

Met with very pleasant manager, Vincent, who listened attentively to my requests and concerns, courteously answered my questions, and arranged an appointment for vehicle oil change service and safety check within a couple of days. On day of appointment, the vehicle was serviced promptly. The thorough safety check and review of vehicle maintenance history identified a couple of items that had been missed by a different shop and were overdue. These items were addressed equally promptly while I waited. The total charge for parts and excellent service was extremely reasonable. Overall observations: a very professional, high quality, and caring customer-oriented business; all personnel were very courteous, knowledgeable, and efficient; the large shop area appears well-staffed, clean, and very organized; the waiting area is air-conditioned, very comfortable and clean; the restroom is kept much cleaner than you will find in many restaurants. I will definitely return for all future maintenance and repairs, and, without hesitation, I recommend American Tire & Auto Care in Westfield to everyone needing auto maintenance and repair services.

I had a great experience at American Tire. They went above and beyond on a standard oil change, and had great pricing and communication through out. I will definitely be going back.

Courteous staff and pragmatic discussion of inspection findings without alarmism or pressure. Changed my tires which I had bought on Tire rack, oil, air + cabin filter and serpentine belt. Car feels great.

Extremely happy with service at American Tire as always. Great communication.