Asbury Pedalcycle

UPDATE: After my initial review, the owner reached out to apologize and right the situation by offering us a free private tour for next season. Although initially alarming, I do think it was an honest mistake/miscommunication and the apology was appreciated.

My group originally booked a pedalcycle tour for the evening Friday, October 21. At 10:30 the morning of, Jesse from Pedalcycle texted to let us know they had to cancel all tours that weekend due to a mechanical issue, and that we would receive a full refund. We were bummed, but stuff happens. On Monday the 23rd we reached out about the refund and were told it was issued on Friday but could take two business days. Great. At the end of the week, we still hadn’t received the refund, so we reached out via text, phone call, and email and have received absolutely no response. It is now November 5, more than two weeks after our scheduled pedalcycle + since our refund was apparently issued, and they have not responded to any of our inquiries. Unfortunately we had to open up a dispute with our credit card in order to receive our money. I am very disappointed, especially because I used this company last summer and had a great time. However due to their radio silence and refusal to return our money, I would never recommend them to anyone again.

Fantastic time in Asbury!
Great stops, music, and all around a fun time!
Thanks Francesca 👍

We had the best time on our Pedalcycle tour for a bachelorette weekend! We stopped at 3 different bars, each were unique and fun. Pedaling was not difficult at all and the music was great! I want to give a special thanks to Corey, our driver and tour guide, for making this a great experience for everyone in our group! His energy was amazing and entertaining and he made sure we were having a great time! Overall, I would highly recommend this tour, it was fun to try something new!

So much fun! Caroline was an awesome driver - safe driving, fun atmosphere and played the best music. Would definitely recommend this pedalcycle service